How to use the remote signature in your business process

What does it mean to sign a document remotely? How can this benefit different companies? How does Viafirma contribute to this electronic authentication process? Let us bring you the key elements of the remote signature and its relation to going digital.

Among the benefits of eSignatures, we highlight the possibility of signing wherever and anytime, where both companies and individuals can take advantage of this method. In this article we will discuss some of the possible use case scenarios, as well as how we can contribute to the overall process.

What are remote signatures?

When we refer to electronically signing documents remotely, we basically mean the possibility of signing anywhere, where signatories do not need to be physically present at the same place.

Remote signatures help streamline any business process that was hard to do so in the past. In addition, it has a wide range of applications, as it can be used at all business levels.

Executives who are constantly travelling, employees who often work from home, customers, partners, suppliers, managers of outsourced services, or anyone involved in the signing process who may have some difficulty travelling are examples of potential users that could take advantage of these signatures.

Use case scenarios of the remote signature

As mentioned, the remote signature can be used in multiple case scenarios. Here are some examples:

  • Car rental companies
  • Purchase of vehicles
  • Informed consent in online medical consultations
  • E-commerce

Contract renewal in car rental companies

Leasing means a long-term agreement to rent a vehicle, either for personal or professional purposes. These are monthly payments previously stipulated by the leasing company during the contracted period time.

Car leasing provides several advantages that attract many individuals and companies. 

For instance, renting may include tune ups, repairs, insurance, roadside assistance or a legal service for claiming fines.

In Spain, according to Asociación Española de Renting de Vehículos (AER), at the end of February 2020 21.42% of registrations were leasing vehicles, so this is a market to be considered.

In the event that a client is happy with the service offered and decides to renew it, paying a visit to the leasing company’s office will not be necessary, as they can eSign remotely the renewal contract.

Signing informed consents in online appointments.

New technologies have been a major breakthrough for the health sector, shaping what is now known as e-Health. Proof of this are advancements in monitoring remotely vital signs thanks to wereable devices, medical histories, electronic recipes, online medical advice, etc.

Both in the public and private sector, informed consent must be signed prior to any medical care. The General Data Protection Regulation makes its features very clear, which states that the consent must be:

  • Available: The informer has control over it
  • Specific: The aim of this data processing is perfectly defined and cannot be altered afterwards
  • Granular: Each purpose will require a consent option
  • Creditable: Details can be verified later

Whether we want to read the consent quietly, or avoid a visit to the health centre, the remote signature will be our ally in these situations.

Steps of the sign page
Sign page where you accept to receive advertising
Remote signing process of an informed consent

Purchase of vehicles

Going back to the automotive world, the purchase of a motor vehicle at a dealership can also be an opportunity to use the remote signature.

In fact, data collected by the Spanish car dealer association FACONAUTO states that a total of 1,258,260 cars were registered in 2019, a fall of 4.78% compared to the previous year.

What role can electronic signatures play in the world of automotive purchasing? When purchasing a vehicle, most buyers choose to finance the purchase over terms that suit their purchasing power. When this payment method is used, the last payment is usually higher and to refinance it, therefore it is necessary to go to the dealership to sign.

Thanks to the remote signature, we can electronically sign from home or wherever we want without the need to be present in the dealership.

E-commerce

An increasing number of people are opting to make purchases from home or from any location in the world. According to the analysis by Comisión Nacional de los Mercados y la Competencia (CNMC), during the second quarter of 2019, e-commerce turnover increased by nearly 30% compared to the same period in 2018.

The fact of having an online store means that managers may need to sign remotely to simplify operations like signing contracts with manufacturers and wholesalers, as well as warehouse documents or Administrative procedures.

Firma remota en comercio electrónico

How can Viafirma help you? 

Viafirma offers a set of tools for creating and managing remote signatures. It also allows the possibility of creating documents to be signed, notifications both by email or SMS and the later tracking and management of the signing process through a simple, agile and intuitive process.

All types of legally recognized signatures in the European area and in most international markets (simple, advanced, qualified signature) can be used for eSigning. You can add all sorts of signature evidence, create signature workflows, send stacks of documents to be signed, etc,. And, of course, adhering to GDPR standards.

The remote signature is indeed a valuable contribution to digital business transformation. In this article we have discussed some use case scenarios, but the list of business models that could use this solution goes on. 

If you believe your company can take advantage of this identification method, please do not hesitate to contact us, as we will provide you with all the information you need.

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