{"id":100359,"date":"2025-06-23T13:02:33","date_gmt":"2025-06-23T11:02:33","guid":{"rendered":"https:\/\/www.viafirma.com\/?post_type=ayuda&#038;p=100359"},"modified":"2026-04-09T09:42:45","modified_gmt":"2026-04-09T07:42:45","slug":"download-signed-documents","status":"publish","type":"ayuda","link":"https:\/\/www.viafirma.com\/en\/documentation\/download-signed-documents\/","title":{"rendered":"Download signed documents"},"content":{"rendered":"<p>From now on, we optimize the way you download your documents after signing. In the termination notifications, you will still receive the email notification, but it will now contain a secure download link.<\/p>\n<h3>What changes?<\/h3>\n<p>Previously, if you had the option enabled in your group, completion emails included the signed document and audit attached directly.<\/p>\n<p>&nbsp;<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-85830 size-full\" src=\"https:\/\/www.viafirma.com\/wp-content\/uploads\/2025\/06\/email_adjuntos-e1750676154608.png\" alt=\"Documentos firmados adjuntos al correo\" width=\"450\" height=\"556\" \/><\/p>\n<p>&nbsp;<\/p>\n<p>From now on you will still receive the completion email, but it will now contain a secure download link where you can access both the signed document and its audit.<\/p>\n<p>&nbsp;<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-85833 size-full\" src=\"https:\/\/www.viafirma.com\/wp-content\/uploads\/2025\/06\/email_enlace_descarga-e1750676237558.png\" alt=\"Email con link de descarga al documento firmado y su auditor\u00eda de firma\" width=\"500\" height=\"487\" \/><\/p>\n<h3>Enhancements:<\/h3>\n<ul>\n<li><strong>Increased security<\/strong>: By not attaching documents directly to the mail, we reduce the exposure of sensitive information on mail servers, enhancing the security of your transactions.<\/li>\n<li><strong>Manage your mailbox<\/strong>: Avoid piling up heavy attachments in your emails, making it easier to organize and free up space in your email inbox.<\/li>\n<li><strong>Centralized and organized access<\/strong>: With the link, you will have a single and clear point to download both files (document and audit), simplifying the process.<\/li>\n<li><strong>Download flexibility<\/strong>: You can download documents whenever and wherever it\u2019s convenient for you, without the need to have them attached in the mail from the start.<\/li>\n<li><strong>Better performance<\/strong>: By not uploading large attachments to each email, notification delivery can be faster and more efficient.<\/li>\n<\/ul>\n<p>We believe this change will provide you with a smoother and safer experience when managing your signed documents.<\/p>\n<p>If you have any questions, don\u2019t hesitate to contact us.<\/p>\n","protected":false},"template":"","meta":{"_acf_changed":false,"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"default","adv-header-id-meta":"","stick-header-meta":"default","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"set","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center 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