{"id":69725,"date":"2023-02-06T09:28:38","date_gmt":"2023-02-06T08:28:38","guid":{"rendered":"https:\/\/www.viafirma.com\/documentacion\/limitation-and-configuration-otp-attempt-number\/"},"modified":"2025-03-18T12:47:21","modified_gmt":"2025-03-18T11:47:21","slug":"limitation-and-configuration-otp-attempt-number","status":"publish","type":"ayuda","link":"https:\/\/www.viafirma.com\/en\/documentation\/limitation-and-configuration-otp-attempt-number\/","title":{"rendered":"Limitation and configuration of OTP attempt number"},"content":{"rendered":"<p>Since version v3.7.61, the management and control of the number of attempts a user can make when filling in an OTP code has been improved.<\/p>\n<p>By default, the number of attempts is 5.<\/p>\n<p>You can modify the number of attempts with the MAX_OTP_ATTEMPTS variable in your group settings in the custom fields section.<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-42995 size-full\" style=\"font-weight: inherit;\" src=\"https:\/\/www.viafirma.com\/wp-content\/uploads\/2024\/04\/OTP_incorrecto_Viafirma.png\" alt=\"\" width=\"598\" height=\"528\" srcset=\"https:\/\/www.viafirma.com\/wp-content\/uploads\/2024\/04\/OTP_incorrecto_Viafirma.png 598w, https:\/\/www.viafirma.com\/wp-content\/uploads\/2024\/04\/OTP_incorrecto_Viafirma-300x265.png 300w\" sizes=\"auto, (max-width: 598px) 100vw, 598px\" \/><img loading=\"lazy\" decoding=\"async\" class=\"wp-image-42993 size-full aligncenter\" style=\"font-style: inherit; font-weight: inherit;\" src=\"https:\/\/www.viafirma.com\/wp-content\/uploads\/2024\/04\/maximo.png\" alt=\"\" width=\"723\" height=\"387\" srcset=\"https:\/\/www.viafirma.com\/wp-content\/uploads\/2024\/04\/maximo.png 723w, https:\/\/www.viafirma.com\/wp-content\/uploads\/2024\/04\/maximo-300x161.png 300w\" sizes=\"auto, (max-width: 723px) 100vw, 723px\" \/><span style=\"font-size: 16px;\">\u00a0<\/span><\/p>\n<p>If the number of attempts is exceeded, the application will be rejected.<\/p>\n<p>The reason for rejection indicated will be:<\/p>\n<p>The maximum number of attempts in the OTP evidence has been exceeded (Se ha superado el n\u00famero m\u00e1ximo de intentos en la evidencia OTP)<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-42991 size-full\" src=\"https:\/\/www.viafirma.com\/wp-content\/uploads\/2024\/04\/procesorechazado.png\" alt=\"\" width=\"888\" height=\"610\" srcset=\"https:\/\/www.viafirma.com\/wp-content\/uploads\/2024\/04\/procesorechazado.png 888w, https:\/\/www.viafirma.com\/wp-content\/uploads\/2024\/04\/procesorechazado-300x206.png 300w, https:\/\/www.viafirma.com\/wp-content\/uploads\/2024\/04\/procesorechazado-768x528.png 768w\" sizes=\"auto, (max-width: 888px) 100vw, 888px\" \/><\/p>\n","protected":false},"template":"","meta":{"_acf_changed":false,"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"default","adv-header-id-meta":"","stick-header-meta":"default","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"categories":[226],"class_list":["post-69725","ayuda","type-ayuda","status-publish","hentry","category-group-configuration"],"acf":[],"_links":{"self":[{"href":"https:\/\/www.viafirma.com\/en\/wp-json\/wp\/v2\/ayuda\/69725","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.viafirma.com\/en\/wp-json\/wp\/v2\/ayuda"}],"about":[{"href":"https:\/\/www.viafirma.com\/en\/wp-json\/wp\/v2\/types\/ayuda"}],"version-history":[{"count":0,"href":"https:\/\/www.viafirma.com\/en\/wp-json\/wp\/v2\/ayuda\/69725\/revisions"}],"wp:attachment":[{"href":"https:\/\/www.viafirma.com\/en\/wp-json\/wp\/v2\/media?parent=69725"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.viafirma.com\/en\/wp-json\/wp\/v2\/categories?post=69725"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}