{"id":103479,"date":"2026-08-25T09:00:54","date_gmt":"2026-08-25T07:00:54","guid":{"rendered":"https:\/\/www.viafirma.com\/?p=103479"},"modified":"2026-08-12T12:13:46","modified_gmt":"2026-08-12T10:13:46","slug":"frictionless-hiring","status":"publish","type":"post","link":"https:\/\/www.viafirma.com\/en\/frictionless-hiring\/","title":{"rendered":"Frictionless Hiring: How to Eliminate It to Improve the Administrative Experience"},"content":{"rendered":"<p>In today\u2019s dynamic job market, the speed with which you bring on new talent can significantly impact the candidate experience. However, many departments are held back on a daily basis by manual tasks, redundant paperwork, and slow procedures that unnecessarily prolong the process.<\/p>\n<p>In this article, we\u2019ll explain what administrative friction is in Human Resources, what the most common bottlenecks in your workflow are, and what tools will help you transform manual procedures into a digital, agile, and hassle-free process, leading to frictionless hiring.<\/p>\n<h2>Where Are the Bottlenecks in Your Hiring Process?<\/h2>\n<p>Onboarding talent is arguably one of the organizational phases that involves the most documentation on a daily basis. This ranges from <strong>receiving the candidate\u2019s documents<\/strong> to signing the contract and handling any related paperwork (<strong>system registration, opening personnel files<\/strong>), not to mention granting <strong>access to certain tools and systems<\/strong>.<\/p>\n<p>For the new employee, this workflow represents their first real experience with the methods and culture of the company they are joining. Ideally, the onboarding process should be frictionless and perceived as a professional, seamless, and well-structured experience; however, unforeseen issues arise in day-to-day work that can negatively impact the candidate\u2019s experience:<\/p>\n<ul>\n<li>An <strong>endless cycle of constant requests and inquiries<\/strong><\/li>\n<li><strong>Missing documents<\/strong><\/li>\n<li><strong>Downloading, printing, signing by hand, and rescaning a contract<\/strong><\/li>\n<li><strong><a href=\"https:\/\/www.viafirma.com\/en\/signing-employment-contracts-with-employees\/\">Employment contracts<\/a> that remain unsigned for days<\/strong> because the candidate is out of town<\/li>\n<li><strong>Lack of integration<\/strong> with the administrative agency or payroll software<\/li>\n<li>And many more<\/li>\n<\/ul>\n<p>This situation, repeated by thousands of companies throughout the year\u2014regardless of the industry they operate in or the country they\u2019re located in\u2014has a name: <strong>hiring friction<\/strong>, or administrative friction (although in this case, the term extends to all procedures and documents handled by this department).<\/p>\n<h2>Tools to Eliminate Administrative Friction in Hiring<\/h2>\n<p>Now, is there a solution to this invisible bureaucracy that slows down your onboarding and undermines the talent experience? The answer is a resounding yes. Although this bureaucracy may seem like an inevitable evil, it is merely a symptom of outdated processes.<\/p>\n<p>Today, there are countless tools that companies can use to streamline the hiring process and any other procedures handled by the Human Resources department.<\/p>\n<h3>Advanced Electronic Signature Platforms<\/h3>\n<p>These platforms enable the <strong>remote sending and signing of documents<\/strong>, regardless of the signers\u2019 location, allowing candidates to complete and submit their documentation from any mobile device.<\/p>\n<p>Additionally, depending on the specific advanced electronic signature platform, it may include extra features, as is the case with Viafirma. Below, we\u2019ll tell you more about the signing options offered by our digital solutions.<\/p>\n<h3>Intelligent Document Management Software<\/h3>\n<p>A tool that <strong>centralizes employee information in the cloud<\/strong>, ensuring strict compliance with the GDPR and providing access to employee files with just a couple of clicks.<\/p>\n<h2>Viafirma as a Tool for Frictionless Hiring<\/h2>\n<p>With 25 years of experience in the field of authentication and electronic signatures, Viafirma offers a wide range of digital solutions designed to adapt to the operations of any Human Resources department:<\/p>\n<ul>\n<li><strong>Solutions tailored to each channel:<\/strong> We offer a wide variety of options, ranging from bulk document distribution to streamlined signing processes using OTP codes sent via email or SMS, or directly from mobile devices.<\/li>\n<li><strong>Advanced and qualified electronic signatures:<\/strong> Maximum legal validity is guaranteed for employment contracts, non-disclosure agreements (NDAs), and internal policies, ensuring the candidate\u2019s identity and the document\u2019s integrity in accordance with the European legal framework (eIDAS).<\/li>\n<li><strong>Capture of electronic evidence:<\/strong> During the digital signing process, data is captured to guarantee the document\u2019s authenticity, integrity, and non-repudiation.<\/li>\n<\/ul>\n<p>However, we know that the theory sounds great on paper, but what really matters is how all of this translates into daily practice. Here\u2019s what companies that have eliminated administrative friction from their day-to-day operations thanks to Viafirma have to say:<\/p>\n<blockquote><p>\u201cWe needed an application to manage the large number of paper contract signatures we handled daily. With Viafirma, we found the ideal application and partner for this project. \u201cWe\u2019ve had resounding success in completely eliminating paper signatures from our employees\u2019 documents while maintaining full legal validity,\u201d \u2014 Alejandro Soriano, HR Process Organization Specialist at Supermercados Consum (Retail Sector)<\/p><\/blockquote>\n<h2>Benefits of a Seamless Digital Onboarding Process<\/h2>\n<p>Committing to a seamless onboarding process has a direct positive impact not only on the Human Resources team but also on the talent itself.<\/p>\n<p>Some of the main advantages of optimizing your onboarding workflow are:<\/p>\n<ul>\n<li><strong>Exponential improvement in the candidate experience:<\/strong> Offering a 100% digital, simple, and intuitive onboarding process conveys an image of an innovative and well-organized company that values and respects the candidate\u2019s time.<\/li>\n<li><strong>Faster signing and processing:<\/strong> On their first day, candidates receive the documents they need to sign, which they can do from any device and from anywhere, without having to come into the office. Now they can continue enjoying their vacation with complete peace of mind after signing their new contract.<\/li>\n<li><strong>Reduced hiring time and operational costs:<\/strong> New hires can sign their contract on the same day if they wish, allowing <a href=\"https:\/\/www.viafirma.com\/en\/human-resources-new-technologies\/\">Human Resources to move forward<\/a> with the rest of the hiring process.<\/li>\n<li><strong>Real-time tracking:<\/strong> <a href=\"https:\/\/www.viafirma.com\/en\/category\/blog-en\/human-resources\/\">Human Resources<\/a> can see the current signing status of each document.<\/li>\n<\/ul>\n<h2>Take the leap toward frictionless hiring with Viafirma<\/h2>\n<p>Tired of administrative friction in hiring? With Viafirma\u2019s electronic signature and digital solutions, you can eliminate manual paperwork with just one phone call.<\/p>\n<p>Automate the document collection process and offer your new employees a seamless, flawless onboarding experience from anywhere. What are you waiting for? Contact us today, and our sales team will provide you with all the information you need.<\/p>\n<div class=\"vf_related_posts_wrapper\"><h2 class=\"vf_related_posts_title\">Informaci\u00f3n relacionada<\/h2><div class=\"vf_related_posts\"><article class=\"vc_gitem-post-data-source-post\"><a href=\"https:\/\/www.viafirma.com\/en\/area-managers\/\"><div class=\"vc_gitem-post-image\"><img loading=\"lazy\" decoding=\"async\" width=\"768\" height=\"475\" src=\"https:\/\/www.viafirma.com\/wp-content\/uploads\/2024\/07\/160724_Blog_soluciones-1-768x475.webp\" class=\"attachment-medium_large size-medium_large wp-post-image\" alt=\"Area managers electronic signature\" srcset=\"https:\/\/www.viafirma.com\/wp-content\/uploads\/2024\/07\/160724_Blog_soluciones-1-768x475.webp 768w, https:\/\/www.viafirma.com\/wp-content\/uploads\/2024\/07\/160724_Blog_soluciones-1-300x186.webp 300w, https:\/\/www.viafirma.com\/wp-content\/uploads\/2024\/07\/160724_Blog_soluciones-1-1024x634.webp 1024w, 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Viafirma<\/p><\/div><\/article><\/div><\/div> <div class=\"custom-author-block\"><div class=\"custom-author-photo-wrapper\"><img decoding=\"async\" src=\"https:\/\/www.viafirma.com\/wp-content\/uploads\/2025\/06\/Noelia_garcia-150x150.webp\" class=\"custom-author-photo\"><\/div><div class=\"custom-author-meta\"><div class=\"custom-author-name\">Noelia Garc\u00eda<a href=\"https:\/\/www.linkedin.com\/in\/noelia-garcia-egea\/\" target=\"_blank\" class=\"linkedin-icon\" rel=\"noopener\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"18\" height=\"18\" viewBox=\"0 0 24 24\" fill=\"#0062be\"><path d=\"M19 0h-14c-2.761 0-5 2.239-5 5v14c0 2.761 2.239 5 5 5h14c2.762 0 5-2.239 5-5v-14c0-2.761-2.238-5-5-5zm-11 19h-3v-10h3v10zm-1.5-11.268c-.966 0-1.75-.784-1.75-1.75s.784-1.75 1.75-1.75 1.75.784 1.75 1.75-.784 1.75-1.75 1.75zm13.5 11.268h-3v-5.604c0-3.357-4-3.099-4 0v5.604h-3v-10h3v1.354c1.396-2.586 7-2.777 7 2.476v6.17z\"\/><\/svg><\/a><\/div><hr><p class=\"custom-author-bio\">Noelia is part of Viafirma's Marketing department, where she is in charge of the strategy and writing of the corporate blogs. She brings the reader the latest news about technology, digital identity and digital transformation in a clear, useful and updated way.\r\n<\/p><\/div><\/div>\n","protected":false},"excerpt":{"rendered":"Tips for a Frictionless Hiring...","protected":false},"author":20,"featured_media":103482,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"default","adv-header-id-meta":"","stick-header-meta":"default","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"set","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"categories":[174],"class_list":["post-103479","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-human-resources"],"acf":[],"_links":{"self":[{"href":"https:\/\/www.viafirma.com\/en\/wp-json\/wp\/v2\/posts\/103479","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.viafirma.com\/en\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.viafirma.com\/en\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.viafirma.com\/en\/wp-json\/wp\/v2\/users\/20"}],"replies":[{"embeddable":true,"href":"https:\/\/www.viafirma.com\/en\/wp-json\/wp\/v2\/comments?post=103479"}],"version-history":[{"count":2,"href":"https:\/\/www.viafirma.com\/en\/wp-json\/wp\/v2\/posts\/103479\/revisions"}],"predecessor-version":[{"id":103485,"href":"https:\/\/www.viafirma.com\/en\/wp-json\/wp\/v2\/posts\/103479\/revisions\/103485"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.viafirma.com\/en\/wp-json\/wp\/v2\/media\/103482"}],"wp:attachment":[{"href":"https:\/\/www.viafirma.com\/en\/wp-json\/wp\/v2\/media?parent=103479"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.viafirma.com\/en\/wp-json\/wp\/v2\/categories?post=103479"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}