{"id":33369,"date":"2023-11-28T13:53:14","date_gmt":"2023-11-28T12:53:14","guid":{"rendered":"https:\/\/www.viafirma.com\/send-your-electronic-signature-requests-by-whatsapp-with-viafirma\/"},"modified":"2025-07-09T14:20:13","modified_gmt":"2025-07-09T12:20:13","slug":"sign-whatsapp","status":"publish","type":"post","link":"https:\/\/www.viafirma.com\/en\/sign-whatsapp\/","title":{"rendered":"Send your electronic signature requests by WhatsApp with Viafirma"},"content":{"rendered":"\r\n<p>Discover a new way <strong>to manage your electronic signature processes<\/strong> using <strong>WhatsApp<\/strong> as an intermediary channel. With Viafirma, now you can perform this procedure with the legality of the <strong><a href=\"https:\/\/www.boe.es\/doue\/2014\/257\/L00073-00114.pdf\" target=\"_blank\" rel=\"noreferrer noopener\"><strong>elDAS regulation<\/strong><\/a> from your mobile quickly. <strong>We are Qualified Service Providers of the European Union<\/strong>, which <strong>guarantees the validity and security<\/strong> of your electronic signatures. We facilitate the user experience, giving you the comfort you need to carry out your electronic signature requests from your cell phone.<\/strong><\/p>\r\n\r\n\r\n\r\n<p>Start <strong>accelerating business processes<\/strong> with the innovative digital signature tool developed by Viafirma. This solution allows you to <strong>request signatures<\/strong> of contracts and documents to your customers or employees and send it to their phones to <strong>access the signature via WhatsApp<\/strong>, simplifying the process and improving efficiency.<\/p>\r\n\r\n\r\n\r\n<p><strong>Do you want to incorporate this feature in your business?<\/strong> Find out <strong>how it works<\/strong> and what are the <strong>steps to follow<\/strong> in the following video:<\/p>\r\n\r\n\r\n\r\n<figure class=\"wp-block-image aligncenter size-large\"><a href=\"https:\/\/www.youtube.com\/watch?v=EX5Gk8ZNx34&amp;t=3s\" target=\"_blank\" rel=\"noopener\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-57581 size-full\" src=\"https:\/\/www.viafirma.com\/wp-content\/uploads\/2023\/11\/smarphone_diego.webp\" alt=\"imagen de smartphone\r\n\" width=\"1024\" height=\"683\" srcset=\"https:\/\/www.viafirma.com\/wp-content\/uploads\/2023\/11\/smarphone_diego.webp 1024w, https:\/\/www.viafirma.com\/wp-content\/uploads\/2023\/11\/smarphone_diego-300x200.webp 300w, https:\/\/www.viafirma.com\/wp-content\/uploads\/2023\/11\/smarphone_diego-768x512.webp 768w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/a><\/figure>\r\n\r\n\r\n\r\n<h2 class=\"wp-block-heading\"><strong>Why you should send an electronic signature request byWhatsApp?\u00a0<\/strong><\/h2>\r\n\r\n\r\n\r\n<p>You already know how to implement the new functionality to send electronic signature requests via Viafirma&#8217;s WhatsApp. But, <strong>why should you use this channel to send your signature requests?<\/strong><\/p>\r\n\r\n\r\n\r\n<p>Read on and see for yourself why WhatsApp can become your best ally for sending electronic signature requests:<\/p>\r\n\r\n\r\n\r\n<h2 class=\"wp-block-heading\"><strong>A simpler and faster process for your user<\/strong>.<\/h2>\r\n\r\n\r\n\r\n<p>Opting for WhatsApp as a communication channel is appropriate when we have or want <strong>to build a close relationship with clients<\/strong>, as it helps us <strong>to foster loyalty <\/strong>by keeping in touch with them and sending them communications.<\/p>\r\n\r\n\r\n\r\n<p>In this case, when <strong>sending the electronic signature requests by WhatsApp,<\/strong> the user only has <strong>to enter a link that he receives<\/strong>, totally secure, and that <strong>redirects him to Viafirma&#8217;s application<\/strong>. There he\/she will be able to review and <strong>sign the documents at the moment<\/strong>, and you will receive notifications of the whole signature process. Signing important documents is reduced to a simple and fast step like this.<\/p>\r\n\r\n\r\n\r\n<figure class=\"wp-block-image aligncenter size-large\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-57583 size-full\" src=\"https:\/\/www.viafirma.com\/wp-content\/uploads\/2023\/11\/WANotificacion1671053128890TJBSSGJY-1024x512-1.webp\" alt=\"imagen de conversacion de whatsapp\" width=\"1024\" height=\"512\" srcset=\"https:\/\/www.viafirma.com\/wp-content\/uploads\/2023\/11\/WANotificacion1671053128890TJBSSGJY-1024x512-1.webp 1024w, https:\/\/www.viafirma.com\/wp-content\/uploads\/2023\/11\/WANotificacion1671053128890TJBSSGJY-1024x512-1-300x150.webp 300w, https:\/\/www.viafirma.com\/wp-content\/uploads\/2023\/11\/WANotificacion1671053128890TJBSSGJY-1024x512-1-768x384.webp 768w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\r\n\r\n\r\n\r\n<h2 class=\"wp-block-heading has-large-font-size\"><strong>World&#8217;s leading messaging application<\/strong>.<\/h2>\r\n\r\n\r\n\r\n<p>According to a <a href=\"https:\/\/wearesocial.com\/es\/blog\/2022\/02\/digital-report-espana-2022-nueve-de-cada-diez-espanoles-usan-las-redes-sociales-y-pasan-cerca-de-dos-horas-al-dia-en-ellas\/\" target=\"_blank\" rel=\"noreferrer noopener\">study by We Are Social and Hootsuite on trends in social networks<\/a>, <strong>more than 35 million Spaniards<\/strong> (91% of the population) used WhatsApp daily in 2022. The business version of the app, WhatsApp Business, is equally accepted at the corporate level: <strong>more than 70% of companies use it<\/strong> to communicate with their customers, rating it as &#8220;<strong>fundamental<\/strong>&#8221; due to its high efficiency rates (HubSpot). As for customers, <strong>7 out of 10 prefer to communicate with companies via WhatsApp<\/strong>.<\/p>\r\n\r\n\r\n\r\n<figure class=\"wp-block-image aligncenter size-full\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-57585 size-full\" src=\"https:\/\/www.viafirma.com\/wp-content\/uploads\/2023\/11\/grafico.webp\" alt=\"\" width=\"963\" height=\"647\" srcset=\"https:\/\/www.viafirma.com\/wp-content\/uploads\/2023\/11\/grafico.webp 963w, https:\/\/www.viafirma.com\/wp-content\/uploads\/2023\/11\/grafico-300x202.webp 300w, https:\/\/www.viafirma.com\/wp-content\/uploads\/2023\/11\/grafico-768x516.webp 768w\" sizes=\"auto, (max-width: 963px) 100vw, 963px\" \/>\r\n<figcaption class=\"wp-element-caption\">Percentage distribution of WhatsApp users in Spain in 2023, by frequency of use. Source: Statista<\/figcaption>\r\n<\/figure>\r\n\r\n\r\n\r\n<h2 class=\"wp-block-heading\"><strong>Grow your analytics open rate<\/strong>.<\/h2>\r\n\r\n\r\n\r\n<p>Did you know that a user is <strong>80% more likely<\/strong> to open a message if you send it to them <strong>via WhatsApp than via email?<\/strong> Living at a fast pace at work, with constant meetings and tasks, sometimes emails <strong>end up at the bottom of our inbox<\/strong>, without having read them beforehand. But we see a WhatsApp message, whoever it is from.<\/p>\r\n\r\n\r\n\r\n<p>If you want to achieve a greater reach of users globally, WhatsApp is your option. Could there be anything better? We have already talked about the speed gained in transactions, but there are also other complementary benefits: it helps <strong>to expand contact lists<\/strong>, <strong>close new sales <\/strong>or <strong>maintain contact with users<\/strong>, whether they are current or potential customers. Actions that, in short, translate into proper and effective relationship management.<\/p>\r\n\r\n\r\n\r\n<h2 class=\"wp-block-heading\"><strong>What do you need to start sending electronic signature requests via WhatsApp? <\/strong>.<\/h2>\r\n\r\n\r\n\r\n<h3 class=\"wp-block-heading\"><strong>Registered in Meta Business Suite<\/strong>.<\/h3>\r\n\r\n\r\n\r\n<p>To send electronic signature requests to your clients or employees, the first step is <a href=\"https:\/\/www.facebook.com\/business\/tools\/meta-business-suite?content_id=SYFJjQs64pefCHj&amp;ref=sem_smb&amp;utm_term=meta%20business&amp;gclid=CjwKCAiA9dGqBhAqEiwAmRpTCxmMyr9hDL9Ec65jTxiT0Bh3rUFo9zl3n-bTm55gLjflGdkmJLZubRoCzckQAvD_BwE\" target=\"_blank\" rel=\"noreferrer noopener\"><strong><strong>to register<\/strong> your company in the <strong>Meta Business Suite environment<\/strong><\/strong><\/a>. With this registration <strong>you will get the required access<\/strong> to be able to send notifications from the Meta platform.<\/p>\r\n\r\n\r\n\r\n<p>But we know it can be a complicated process. To make it easier for you to implement this new functionality, you can <a href=\"https:\/\/www.viafirma.com\/en\/request-a-demo\/\" target=\"_blank\" rel=\"noreferrer noopener\"><strong>book a meeting with our sales representatives<\/strong><\/a>. They will provide you with a <strong>personalized tutorial<\/strong> on how to enroll in the <strong>Partner program.<\/strong><\/p>\r\n\r\n\r\n\r\n<h2 class=\"wp-block-heading\"><strong>Transparent rates<\/strong><\/h2>\r\n\r\n\r\n\r\n<p>We seek complete peace of mind for our clients. Therefore, we provide you with transparency on fees, so you can feel secure when choosing our electronic signature services, <strong>with no surprises later on<\/strong>.<\/p>\r\n\r\n\r\n\r\n<p>We will implement a <strong>one-time upfront payment<\/strong> for template setup and the actual launch of the notification service. Once this payment is completed, <strong>the expenses<\/strong> associated to the sending of notifications <strong>will be reflected in your Meta account<\/strong>. <strong>No additional charges from Viafirma.<\/strong><\/p>\r\n\r\n\r\n\r\n<p>Do you want to calculate how much it would cost each notification sent by WhatsApp? <a href=\"https:\/\/business.whatsapp.com\/products\/platform-pricing?lang=es_LA&amp;country=Espa%C3%B1a&amp;currency=Euro%20(EUR)&amp;category=Autenticaci%C3%B3n\" target=\"_blank\" rel=\"noreferrer noopener\"> Here we leave you the calculator <\/a>so you can check the rates for each conversation (in this case, the cost of service message and authentication). <strong>On average, it would be equivalent to \u20ac0.03<\/strong>, a cheaper rate than that offered by the competition.<\/p>\r\n\r\n\r\n\r\n<p>If you already have a Meta Business Suite account, you can activate the notification system instantly, and <strong>with all the legal validity of the European Union<\/strong>.<\/p>\r\n<p><span style=\"font-weight: 400;\"><div class=\"custom-author-block\"><div class=\"custom-author-photo-wrapper\"><img loading=\"lazy\" decoding=\"async\" width=\"150\" height=\"150\" src=\"https:\/\/www.viafirma.com\/wp-content\/uploads\/2025\/06\/Noelia_garcia-150x150.webp\" class=\"custom-author-photo\" alt=\"Noelia Garc\u00eda\" srcset=\"https:\/\/www.viafirma.com\/wp-content\/uploads\/2025\/06\/Noelia_garcia-150x150.webp 150w, https:\/\/www.viafirma.com\/wp-content\/uploads\/2025\/06\/Noelia_garcia.webp 272w\" sizes=\"auto, (max-width: 150px) 100vw, 150px\" \/><\/div><div class=\"custom-author-meta\"><div class=\"custom-author-name\">Noelia Garc\u00eda<a href=\"https:\/\/www.linkedin.com\/in\/noelia-garcia-egea\/\" target=\"_blank\" rel=\"noopener noreferrer\" class=\"linkedin-icon\" aria-label=\"LinkedIn\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"18\" height=\"18\" viewBox=\"0 0 24 24\" fill=\"#0062be\"><path d=\"M19 0h-14c-2.761 0-5 2.239-5 5v14c0 2.761 2.239 5 5 5h14c2.762 0 5-2.239 5-5v-14c0-2.761-2.238-5-5-5zm-11 19h-3v-10h3v10zm-1.5-11.268c-.966 0-1.75-.784-1.75-1.75s.784-1.75 1.75-1.75 1.75.784 1.75 1.75-.784 1.75-1.75 1.75zm13.5 11.268h-3v-5.604c0-3.357-4-3.099-4 0v5.604h-3v-10h3v1.354c1.396-2.586 7-2.777 7 2.476v6.17z\"\/><\/svg><\/a><\/div><hr class=\"custom-author-separator\"><p class=\"custom-author-bio\">Noelia is part of Viafirma&#039;s Marketing department, where she is in charge of the strategy and writing of the corporate blogs. She brings the reader the latest news about technology, digital identity and digital transformation in a clear, useful and updated way.<\/p><\/div><\/div><\/span><\/p>\r\n<p><span style=\"font-weight: 400;\"><div class=\"vf_related_posts_wrapper\"><h2 class=\"vf_related_posts_title\">Related information<\/h2><div class=\"vf_related_posts\"><article class=\"vc_gitem-post-data-source-post\"><a href=\"https:\/\/www.viafirma.com\/en\/viafirmas-electronic-signature-api-the-digital-solution-for-your-business\/\" class=\"vc_gitem-post-link\"><div class=\"vc_gitem-post-image\"><img loading=\"lazy\" decoding=\"async\" width=\"768\" height=\"475\" src=\"https:\/\/www.viafirma.com\/wp-content\/uploads\/2023\/11\/071123_blog_API-1-768x475.webp\" class=\" wp-post-image\" alt=\"071123_blog_api\" srcset=\"https:\/\/www.viafirma.com\/wp-content\/uploads\/2023\/11\/071123_blog_API-1-768x475.webp 768w, https:\/\/www.viafirma.com\/wp-content\/uploads\/2023\/11\/071123_blog_API-1-300x186.webp 300w, https:\/\/www.viafirma.com\/wp-content\/uploads\/2023\/11\/071123_blog_API-1-1024x634.webp 1024w, https:\/\/www.viafirma.com\/wp-content\/uploads\/2023\/11\/071123_blog_API-1.jpg 1228w\" sizes=\"auto, (max-width: 768px) 100vw, 768px\" \/><\/div><\/a><div class=\"vc_gitem-post-data\"><h3 class=\"vc_gitem-post-data-source-post_title\"><a href=\"https:\/\/www.viafirma.com\/en\/viafirmas-electronic-signature-api-the-digital-solution-for-your-business\/\">Viafirma&#8217;s electronic signature API, the digital solution for your business<\/a><\/h3><p class=\"vc_gitem-post-data-source-post_excerpt\">Viafirma&#8217;s electronic signature API stands as a fundamental pillar in<\/p><\/div><\/article><article class=\"vc_gitem-post-data-source-post\"><a href=\"https:\/\/www.viafirma.com\/en\/is-it-possible-to-go-paperless-in-your-company\/\" class=\"vc_gitem-post-link\"><div class=\"vc_gitem-post-image\"><img loading=\"lazy\" decoding=\"async\" width=\"768\" height=\"512\" src=\"https:\/\/www.viafirma.com\/wp-content\/uploads\/2022\/09\/alternativa-docusign-768x512.webp\" class=\" wp-post-image\" alt=\"papel-cero-empresa-viafirma\" srcset=\"https:\/\/www.viafirma.com\/wp-content\/uploads\/2022\/09\/alternativa-docusign-768x512.webp 768w, https:\/\/www.viafirma.com\/wp-content\/uploads\/2022\/09\/alternativa-docusign-300x200.webp 300w, https:\/\/www.viafirma.com\/wp-content\/uploads\/2022\/09\/alternativa-docusign-1024x683.webp 1024w, https:\/\/www.viafirma.com\/wp-content\/uploads\/2022\/09\/alternativa-docusign-1536x1024.webp 1536w, https:\/\/www.viafirma.com\/wp-content\/uploads\/2022\/09\/alternativa-docusign.jpg 1920w\" sizes=\"auto, (max-width: 768px) 100vw, 768px\" \/><\/div><\/a><div class=\"vc_gitem-post-data\"><h3 class=\"vc_gitem-post-data-source-post_title\"><a href=\"https:\/\/www.viafirma.com\/en\/is-it-possible-to-go-paperless-in-your-company\/\">Is it possible to go paperless in your company?<\/a><\/h3><p class=\"vc_gitem-post-data-source-post_excerpt\">The going paperless objective is based on replacing document flows with electronic media. 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href=\"https:\/\/www.viafirma.com\/en\/what-is-technological-neutrality\/\">What is technological neutrality?<\/a><\/h3><p class=\"vc_gitem-post-data-source-post_excerpt\">We tell you why technological neutrality is so important and how it affects users if this principle is not complied...<\/p><\/div><\/article><\/div><\/div><\/span><\/p>\r\n\r\n\r\n","protected":false},"excerpt":{"rendered":"Discover a new way to manage your electronic signature processes...","protected":false},"author":20,"featured_media":31135,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"default","adv-header-id-meta":"","stick-header-meta":"default","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"set","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center 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