{"id":42216,"date":"2016-11-11T10:39:53","date_gmt":"2016-11-11T09:39:53","guid":{"rendered":"https:\/\/www.viafirma.com\/what-are-the-phases-of-the-companys-digital-transformation\/"},"modified":"2026-07-24T10:49:10","modified_gmt":"2026-07-24T08:49:10","slug":"what-are-the-phases-of-the-companys-digital-transformation","status":"publish","type":"post","link":"https:\/\/www.viafirma.com\/en\/what-are-the-phases-of-the-companys-digital-transformation\/","title":{"rendered":"What are the phases of the company’s Digital Transformation?"},"content":{"rendered":"\r\n

The digital transformation of businesses has long since ceased to be a novelty. In fact, it is now taken for granted that it is the key that unlocks a world of endless possibilities for companies. Those businesses that understand the critical importance of embracing digitalisation and using it to innovate<\/strong>, generate new ideas<\/strong> and make better decisions<\/strong> will be the ones to reap the greatest benefits.<\/p>\r\n

However, some businesses are still unclear about exactly what this term encompasses, or even confuse it with a similar concept: digitisation. Although both revolve around the application of technology within a business, they correspond to different stages of the process.<\/p>\r\n

For this reason, to clear up any doubts you may have, in this article we explain what digital transformation in businesses entails, its importance<\/strong> and how Viafirma can help you<\/strong> through the process.<\/p>\r\n

What is Digital Transformation?<\/h2>\r\n

Digital transformation in business refers to the strategic incorporation of digital technologies<\/strong> into any organisation to improve processes<\/strong>, increase productivity<\/strong>, deliver better experiences<\/strong> for customers and employees, manage business risk and control costs.<\/p>\r\n

From a business perspective, it is a cross-organisational initiative that encompasses all departments within an organisation<\/strong>, utilising technological tools to improve business operations<\/strong>. This may involve changes to infrastructure, processes and corporate culture, with the aim of adapting the business to the digital economy and to new customer needs.<\/p>\r\n

The three phases of the digital transformation process in businesses<\/h2>\r\n

To ensure that a business\u2019s transition to digital transformation is carried out correctly and that its implementation is successful, three phases must be followed:<\/p>\r\n

Phase one: Awareness and digital culture<\/h3>\r\n

The first step is to understand the direction the market is taking<\/strong> in terms of technological innovation and whether it has the potential to add value to society. Technological developments give rise to new needs in society<\/strong> that must be met; therefore, developing technologies that add value to businesses will enable them to stand out in the market and meet society\u2019s needs, offering effective tools<\/strong> that improve the management and administration of resources.<\/p>\r\n

Phase Two: Development, innovation and technical implementation<\/h3>\r\n

Now is the time to take action and develop technologies and solutions that drive the digital transformation of private organisations and public administrations. Companies specialising in the development of artificial intelligence technologies<\/strong>, cloud services<\/strong>, machine learning and the Internet of Things (IoT)<\/strong> are taking centre stage.<\/p>\r\n

Furthermore, these types of tools are characterised by their ability to promote a paperless environment<\/strong>, which improves time management and streamlines procedures<\/strong> between businesses or institutions, such as electronic document signing or electronic invoicing.<\/p>\r\n

Of course, the digitalisation of businesses would not be possible without guaranteed security in their processes. To this end, technologies have been developed that strengthen security<\/strong> in user authentication.<\/p>\r\n

Phase Three: Staff Training and Ongoing Implementation<\/h3>\r\n

The final phase involves connecting the organisation\u2019s people<\/strong>, processes<\/strong>, objects<\/strong> and data<\/strong> as the last step towards achieving digital transformation. To do this, we must ensure that staff are open to change and familiar with the technology<\/strong>; if not, they must be trained. In addition to adopting the new technological solutions, the team uses online organisational and communication tools to foster collaboration.<\/p>\r\n

We must aim to ensure that all corporate tools (CRM, ERP, signature gateways<\/strong>) work in a coordinated manner.<\/strong><\/p>\r\n

Furthermore, we will use Big Data and the IoT to turn information into valuable insights that drive growth.<\/p>\r\n

Digital transformation and digitalisation: Are they the same thing?<\/h2>\r\n

Although both terms refer to a company\u2019s technological competitiveness (and for many people they are one and the same), they are not the same thing.<\/p>\r\n

On the one hand, when we talk about digitisation, we are referring to the use of technology<\/strong> for the sole purpose of improving or digitising processes (for example, moving from manual to electronic contract signing).<\/p>\r\n

In contrast, digital transformation encompasses the complete restructuring<\/strong> of the organisation. This ranges from a cultural shift<\/strong> amongst staff to a change in customer focus<\/strong>, including the use of real-time data<\/strong> to make strategic decisions.<\/p>\r\n

In other words, it is not merely about using technology in day-to-day operations, but about transforming the business model to deliver value in an interconnected world.<\/p>\r\n

The Legal Framework: eIDAS, Law 39\/2015 and Law 40\/2015<\/h2>\r\n

In Spain, Law 39\/2015<\/a> and Law 40\/2015<\/a> have been the cornerstones of the public administration. Broadly speaking, these laws promote the use of:<\/p>\r\n

Law 39\/2015<\/h3>\r\n

Its main achievement was to establish the right and obligation of legal persons (companies) and other groups to interact with public authorities<\/strong> exclusively by electronic means<\/strong>.<\/p>\r\n

It mandates the use of electronic notifications<\/strong> and digital signature<\/strong> systems for any application, appeal or withdrawal, consolidating the Cl@ve system<\/strong>, the electronic national identity card and the digital certificate as security standards.<\/p>\r\n

Law 40\/2015<\/h3>\r\n

It focuses on internal organisation<\/strong>, defining how organisations should operate and how they should interact with one another. It promotes interoperability<\/strong>, enabling different bodies to share data securely<\/strong> so that citizens do not have to submit documents that the administration already holds. Furthermore, it regulates the use of electronic signatures by public sector staff<\/strong> and the automation of administrative processes<\/strong> to improve efficiency.<\/p>\r\n

Strategic Benefits of Digitalisation for Businesses<\/h2>\r\n

Businesses that successfully complete this process gain tangible competitive advantages:<\/p>\r\n