{"id":81806,"date":"2025-06-04T15:03:22","date_gmt":"2025-06-04T13:03:22","guid":{"rendered":"https:\/\/www.viafirma.com\/?post_type=ayuda&#038;p=81806"},"modified":"2025-09-23T12:29:57","modified_gmt":"2025-09-23T10:29:57","slug":"opcion-comenzar-de-nuevo","status":"publish","type":"ayuda","link":"https:\/\/www.viafirma.com\/es\/documentacion\/opcion-comenzar-de-nuevo\/","title":{"rendered":"Opci\u00f3n comenzar de nuevo"},"content":{"rendered":"<p>En ciertos casos, puede resultar \u00fatil <strong>reutilizar una solicitud previamente enviada<\/strong> que se encuentre en estado\u00a0 realizando solo algunos cambios menores.<\/p>\n<p>Por ejemplo:<\/p>\n<ul>\n<li>Enviar la misma solicitud con un documento actualizado pero manteniendo los mismos firmantes.<\/li>\n<li>Enviar el mismo documento a un grupo diferente de firmantes.<\/li>\n<\/ul>\n<p>Para facilitar estas situaciones, la funcionalidad de \u00abComenzar de nuevo\u00bb est\u00e1 disponible en la bandeja de entrada.<\/p>\n<p>Si decides duplicar una solicitud que a\u00fan est\u00e1 pendiente de firma, ten en cuenta que <strong>la solicitud original se rechazar\u00e1<\/strong> <strong>autom\u00e1ticamente y ya no podr\u00e1 ser firmada<\/strong>. Este proceso permite comenzar desde cero y modificar el documento en caso de que contenga errores de redacci\u00f3n u otros detalles que necesiten corregirse.<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"size-large wp-image-81809 aligncenter\" src=\"https:\/\/www.viafirma.com\/wp-content\/uploads\/2025\/06\/comenzar_de_nuevo_pendientes-1024x359.png\" alt=\"Comenzar de nuevo en solicitudes en estado pendiente.\" width=\"1024\" height=\"359\" srcset=\"https:\/\/www.viafirma.com\/wp-content\/uploads\/2025\/06\/comenzar_de_nuevo_pendientes-1024x359.png 1024w, https:\/\/www.viafirma.com\/wp-content\/uploads\/2025\/06\/comenzar_de_nuevo_pendientes-300x105.png 300w, https:\/\/www.viafirma.com\/wp-content\/uploads\/2025\/06\/comenzar_de_nuevo_pendientes-768x269.png 768w, https:\/\/www.viafirma.com\/wp-content\/uploads\/2025\/06\/comenzar_de_nuevo_pendientes.png 1368w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/p>\n<p>Antes de proceder con el rechazo, se solicitar\u00e1 un motivo y se mostrar\u00e1 una advertencia confirmando que la solicitud ser\u00e1 rechazada.<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"size-full wp-image-81813 aligncenter\" src=\"https:\/\/www.viafirma.com\/wp-content\/uploads\/2025\/06\/motivo_rechazo_aviso-1.png\" alt=\"Aviso de rechazo y motivo al comenzar de nuevo\" width=\"455\" height=\"344\" srcset=\"https:\/\/www.viafirma.com\/wp-content\/uploads\/2025\/06\/motivo_rechazo_aviso-1.png 455w, https:\/\/www.viafirma.com\/wp-content\/uploads\/2025\/06\/motivo_rechazo_aviso-1-300x227.png 300w\" sizes=\"auto, (max-width: 455px) 100vw, 455px\" \/><\/p>\n<p>&nbsp;<\/p>\n<p>Si la solicitud se encuentra en estado <strong data-start=\"1116\" data-end=\"1131\">\u00abRechazada\u00bb<\/strong> o <strong data-start=\"1134\" data-end=\"1148\">\u00abCaducada\u00bb<\/strong>, las solicitudes originales <strong data-start=\"1177\" data-end=\"1203\">no cambiar\u00e1n de estado<\/strong> al utilizar esta funcionalidad.<\/p>\n<p><strong>Una vez pulses en \u00abProceder\u00bb, se abrir\u00e1 el proceso habitual de redacci\u00f3n de solicitudes, con los campos ya configurados seg\u00fan la solicitud original y podr\u00e1s proceder con los cambios necesarios antes de volver a enviar la solicitud.<\/strong><\/p>\n<p><strong><img loading=\"lazy\" decoding=\"async\" class=\"size-large wp-image-81815 aligncenter\" src=\"https:\/\/www.viafirma.com\/wp-content\/uploads\/2025\/06\/redaccion_comezardenuevo-1024x418.png\" alt=\"\" width=\"1024\" height=\"418\" srcset=\"https:\/\/www.viafirma.com\/wp-content\/uploads\/2025\/06\/redaccion_comezardenuevo-1024x418.png 1024w, https:\/\/www.viafirma.com\/wp-content\/uploads\/2025\/06\/redaccion_comezardenuevo-300x123.png 300w, https:\/\/www.viafirma.com\/wp-content\/uploads\/2025\/06\/redaccion_comezardenuevo-768x314.png 768w, https:\/\/www.viafirma.com\/wp-content\/uploads\/2025\/06\/redaccion_comezardenuevo.png 1336w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/>.<\/strong><\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n","protected":false},"template":"","meta":{"_acf_changed":false,"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"default","adv-header-id-meta":"","stick-header-meta":"default","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"set","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center 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