{"id":100765,"date":"2026-04-27T13:15:57","date_gmt":"2026-04-27T11:15:57","guid":{"rendered":"https:\/\/www.viafirma.com\/?post_type=faq&#038;p=100765"},"modified":"2026-04-28T09:14:35","modified_gmt":"2026-04-28T07:14:35","slug":"como-funciona-el-servicio-de-envio-de-sms-en-viafirma","status":"publish","type":"faq","link":"https:\/\/www.viafirma.com\/es\/faqs\/como-funciona-el-servicio-de-envio-de-sms-en-viafirma\/","title":{"rendered":"\u00bfC\u00f3mo funciona el servicio de env\u00edo de SMS en Viafirma?"},"content":{"rendered":"<p data-path-to-node=\"3\"><b data-path-to-node=\"3\" data-index-in-node=\"0\">Aclaraci\u00f3n importante sobre nuestra plataforma:<\/b><\/p>\n<p data-path-to-node=\"4\">Es fundamental entender la naturaleza de nuestras notificaciones antes de abordar los requisitos legales:<\/p>\n<ul data-path-to-node=\"5\">\n<li>\n<p data-path-to-node=\"5,0,0\"><b data-path-to-node=\"5,0,0\" data-index-in-node=\"0\">Soluci\u00f3n Tecnol\u00f3gica, no Operador:<\/b> Viafirma <b data-path-to-node=\"5,0,0\" data-index-in-node=\"44\">no es un proveedor de telefon\u00eda ni de env\u00edo de SMS<\/b>. Somos una plataforma tecnol\u00f3gica que facilita la gesti\u00f3n de firmas electr\u00f3nicas y sus notificaciones.<\/p>\n<\/li>\n<li>\n<p data-path-to-node=\"5,1,0\"><b data-path-to-node=\"5,1,0\" data-index-in-node=\"0\">Integraci\u00f3n con Terceros:<\/b> Para el env\u00edo f\u00edsico de los SMS, Viafirma se integra con proveedores especializados y autorizados por la <b data-path-to-node=\"5,1,0\" data-index-in-node=\"131\">CNMC<\/b> (como Link Mobility o SMS Publi, entre otros).<\/p>\n<\/li>\n<li>\n<p data-path-to-node=\"5,2,0\"><b data-path-to-node=\"5,2,0\" data-index-in-node=\"0\">Contexto Regulatorio:<\/b> Debido a un cambio normativo global (que en Espa\u00f1a supervisa la CNMC), los operadores de red est\u00e1n obligados a <b data-path-to-node=\"5,2,0\" data-index-in-node=\"133\">bloquear cualquier mensaje cuyo ALIAS<\/b> (el nombre que aparece como remitente en el m\u00f3vil) <b data-path-to-node=\"5,2,0\" data-index-in-node=\"222\">no est\u00e9 debidamente registrado<\/b>.<\/p>\n<\/li>\n<\/ul>\n<p data-path-to-node=\"5,2,0\"><b style=\"font-style: inherit;\" data-path-to-node=\"6,0\" data-index-in-node=\"0\">En resumen:<\/b><span style=\"font-size: 16px;\"> Aunque Viafirma facilita la tecnolog\u00eda, el cumplimiento del registro del Alias es un requisito indispensable dictado por los operadores y reguladores para garantizar la seguridad y entrega de tus mensajes.<\/span><\/p>\n<h2><b>\u00bfQu\u00e9 ocurre si no registro mi propio ALIAS?<\/b><\/h2>\n<p><span style=\"font-weight: 400;\">Si decide no realizar este tr\u00e1mite o no llega a tiempo al plazo establecido, no se preocupe: <\/span><b>Viafirma ya ha comenzado los tr\u00e1mites de registro y siempre podr\u00e1 usar nuestro ALIAS por defecto.<\/b><span style=\"font-weight: 400;\">\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">De esta forma, garantizamos que su servicio de notificaciones y firmas no se vea interrumpido en ning\u00fan momento, aunque el remitente que ver\u00e1n sus clientes en el m\u00f3vil ser\u00e1 el gen\u00e9rico de nuestra plataforma en lugar del suyo personalizado.\u00a0<\/span><\/p>\n","protected":false},"featured_media":0,"template":"","meta":{"_acf_changed":false,"site-sidebar-layout":"no-sidebar","site-content-layout":"plain-container","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"disabled","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"default","adv-header-id-meta":"","stick-header-meta":"default","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"set","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center 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