{"id":30139,"date":"2019-05-09T11:14:40","date_gmt":"2019-05-09T09:14:40","guid":{"rendered":"https:\/\/www.viafirma.com\/?post_type=faq&#038;p=30139"},"modified":"2026-07-21T08:47:43","modified_gmt":"2026-07-21T06:47:43","slug":"se-puede-configurar-la-fecha-de-expiracion-de-una-peticion-de-firma-en-viafirma-documents","status":"publish","type":"faq","link":"https:\/\/www.viafirma.com\/es\/faqs\/se-puede-configurar-la-fecha-de-expiracion-de-una-peticion-de-firma-en-viafirma-documents\/","title":{"rendered":"\u00bfSe puede configurar la fecha de expiraci\u00f3n de una solicitud de firma en Viafirma Documents?"},"content":{"rendered":"<p>S\u00ed, la fecha de expiraci\u00f3n es totalmente configurable. Viafirma Documents permite definir la caducidad de una petici\u00f3n en tres niveles de configuraci\u00f3n, aplicados bajo el siguiente orden de prioridad (de mayor a menor):<\/p>\n<ul>\n<li>a nivel de proceso (API)<\/li>\n<li>a nivel de grupo<\/li>\n<li>a nivel de aplicaci\u00f3n<\/li>\n<\/ul>\n<h3><strong>NIVEL DE PROCESO (API)<\/strong><\/h3>\n<p>Es la prioridad m\u00e1s alta. Al generar el proceso, puedes indicar el atributo <code data-path-to-node=\"5,0,0\" data-index-in-node=\"100\">expires<\/code> dentro del objeto <code data-path-to-node=\"5,0,0\" data-index-in-node=\"126\">MessageSet<\/code> (expresado en formato <i data-path-to-node=\"5,0,0\" data-index-in-node=\"159\">timestamp epoch<\/i> en milisegundos). Si se omite, el sistema buscar\u00e1 la configuraci\u00f3n del siguiente nivel.<\/p>\n<p>Para m\u00e1s informaci\u00f3n al respecto acceder a la <a href=\"https:\/\/doc.viafirma.com\/documents\/api\/latest\/es\/set_new.html\" target=\"_blank\" rel=\"noreferrer noopener\">documentaci\u00f3n<\/a>.<\/p>\n<h3><strong>A NIVEL DE GRUPO<\/strong><\/h3>\n<p>Si el proceso a nivel de API no indica una caducidad expl\u00edcita, se aplicar\u00e1 la configurada en el grupo propietario del proceso. Para ello, ir a <em>Men\u00fa<\/em> &gt; <em>Mi grupo<\/em> &gt; <em>Configuraci\u00f3n espec\u00edfica.<\/em><\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-30142\" src=\"https:\/\/www.viafirma.com\/wp-content\/uploads\/2023\/11\/image_1-1024x469.png.webp\" alt=\"\" width=\"700\" height=\"321\" srcset=\"https:\/\/www.viafirma.com\/wp-content\/uploads\/2023\/11\/image_1-1024x469.png.webp 1024w, https:\/\/www.viafirma.com\/wp-content\/uploads\/2023\/11\/image_1-1024x469.png-300x137.webp 300w, https:\/\/www.viafirma.com\/wp-content\/uploads\/2023\/11\/image_1-1024x469.png-768x352.webp 768w\" sizes=\"auto, (max-width: 700px) 100vw, 700px\" \/><\/p>\n<p>En la secci\u00f3n \u00abCiclo de vida de los procesos de firma\u00bb:<\/p>\n<h3><strong><img loading=\"lazy\" decoding=\"async\" class=\"size-large wp-image-102670 aligncenter\" src=\"https:\/\/www.viafirma.com\/wp-content\/uploads\/2019\/05\/ciclo_de_vida-1024x501.png\" alt=\"Mi grupo - Ciclo de vida\" width=\"1024\" height=\"501\" srcset=\"https:\/\/www.viafirma.com\/wp-content\/uploads\/2019\/05\/ciclo_de_vida-1024x501.png 1024w, https:\/\/www.viafirma.com\/wp-content\/uploads\/2019\/05\/ciclo_de_vida-300x147.png 300w, https:\/\/www.viafirma.com\/wp-content\/uploads\/2019\/05\/ciclo_de_vida-768x376.png 768w, https:\/\/www.viafirma.com\/wp-content\/uploads\/2019\/05\/ciclo_de_vida.png 1501w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/>NIVEL DE APLICACI\u00d3N<\/strong><\/h3>\n<p>Si ni el proceso ni el grupo definen expiraci\u00f3n, se aplica la configuraci\u00f3n de la aplicaci\u00f3n propietaria del proceso. Se define en Men\u00fa &gt; Aplicaciones &gt; (editar la aplicaci\u00f3n) &gt; \u00abCiclo de vida de las peticiones\u00bb, campo \u00abCaducidad peticiones (minutos)\u00bb.<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"size-large wp-image-102671 aligncenter\" src=\"https:\/\/www.viafirma.com\/wp-content\/uploads\/2019\/05\/ciclo_vida_aplicaciones-1024x238.png\" alt=\"Aplicaciones - Ciclo vida\" width=\"1024\" height=\"238\" srcset=\"https:\/\/www.viafirma.com\/wp-content\/uploads\/2019\/05\/ciclo_vida_aplicaciones-1024x238.png 1024w, https:\/\/www.viafirma.com\/wp-content\/uploads\/2019\/05\/ciclo_vida_aplicaciones-300x70.png 300w, https:\/\/www.viafirma.com\/wp-content\/uploads\/2019\/05\/ciclo_vida_aplicaciones-768x178.png 768w, https:\/\/www.viafirma.com\/wp-content\/uploads\/2019\/05\/ciclo_vida_aplicaciones.png 1494w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/p>\n<p>&nbsp;<\/p>\n<h3>\u00bfC\u00f3mo reactivar una petici\u00f3n que ha expirado?<\/h3>\n<p>Si un proceso alcanza su fecha l\u00edmite y pasa al estado final expirado (EXPIRED), la caducidad es reversible. Existen diferentes v\u00edas para reactivarlo:<\/p>\n<ul>\n<li>API \u2014 Extender el plazo de un SET caducado<br \/>\nEste m\u00e9todo aplica sobre un SET completo (que puede contener varios documentos y firmantes) y actualiza su fecha de caducidad a una nueva fecha futura. Es la opci\u00f3n ideal para reactivar flujos completos.<\/li>\n<li>Panel Web \u2014 Reactivaci\u00f3n manual por el propietario. El usuario propietario de la petici\u00f3n puede reactivarla manualmente de forma visual.<\/li>\n<\/ul>\n<p>\u26a0\ufe0f<strong> \u00a1Importante! Ventana de tiempo limitada<\/strong><br \/>\nAl caducar, los documentos (ya est\u00e9n en borrador o parcialmente firmados) entran en un periodo de custodia temporal. La reactivaci\u00f3n por cualquiera de las v\u00edas solo es posible durante este periodo de retenci\u00f3n. Una vez superado este plazo sin haber sido reactivados, los documentos se eliminar\u00e1n definitivamente seg\u00fan la pol\u00edtica de retenci\u00f3n del sistema y el proceso ya no se podr\u00e1 recuperar.<\/p>\n","protected":false},"featured_media":0,"template":"","meta":{"_acf_changed":false,"site-sidebar-layout":"no-sidebar","site-content-layout":"plain-container","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"disabled","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"default","adv-header-id-meta":"","stick-header-meta":"default","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"set","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"categories":[72],"class_list":["post-30139","faq","type-faq","status-publish","hentry","category-developers"],"acf":[],"_links":{"self":[{"href":"https:\/\/www.viafirma.com\/es\/wp-json\/wp\/v2\/faq\/30139","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.viafirma.com\/es\/wp-json\/wp\/v2\/faq"}],"about":[{"href":"https:\/\/www.viafirma.com\/es\/wp-json\/wp\/v2\/types\/faq"}],"version-history":[{"count":2,"href":"https:\/\/www.viafirma.com\/es\/wp-json\/wp\/v2\/faq\/30139\/revisions"}],"predecessor-version":[{"id":102672,"href":"https:\/\/www.viafirma.com\/es\/wp-json\/wp\/v2\/faq\/30139\/revisions\/102672"}],"wp:attachment":[{"href":"https:\/\/www.viafirma.com\/es\/wp-json\/wp\/v2\/media?parent=30139"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.viafirma.com\/es\/wp-json\/wp\/v2\/categories?post=30139"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}