{"id":30271,"date":"2019-02-20T11:56:29","date_gmt":"2019-02-20T10:56:29","guid":{"rendered":"https:\/\/www.viafirma.com\/?post_type=faq&#038;p=30271"},"modified":"2024-11-05T12:01:37","modified_gmt":"2024-11-05T11:01:37","slug":"hay-al-menos-una-firma-que-presenta-problemas-como-solucionarlo","status":"publish","type":"faq","link":"https:\/\/www.viafirma.com\/es\/faqs\/hay-al-menos-una-firma-que-presenta-problemas-como-solucionarlo\/","title":{"rendered":"\u201cHay al menos una firma que presenta problemas\u201d, \u00bfC\u00f3mo solucionarlo?"},"content":{"rendered":"<section class=\"container pt-2\">Al abrir un PDF firmado, puede darse el caso que al comprobar firma electr\u00f3nica Adobe Acrobat Reader nos muestra el siguiente <strong>mensaje de error: <\/strong><strong><em>\u201cHay al menos una firma que presenta problemas\u201d<\/em><\/strong><em>. <\/em>En las nuevas versiones de Adobe Reader, este mensaje se mostrar\u00e1 como:<br \/>\n<strong><em>\u00abLa validez de la certificaci\u00f3n del documento es DESCONOCIDA. No se puede verificar el autor\u00bb<\/em>. <\/strong>Este mensaje aparece en el Panel de firma y en los sellos de firma (si existen).Esto es debido a que <strong>Adobe Reader no tiene identificado como emisor de confianza a la Autoridad de Certificaci\u00f3n<\/strong> que emiti\u00f3 el certificado para firmar el PDF (por ejemplo FNMT, Camerfirma, Firmaprofesional, Avansi\u2026).<\/p>\n<p>Para <strong>solucionar el error <em>\u00abHay al menos una firma que presenta problemas\u00bb<\/em><\/strong>, configuraremos Adobe Reader para que conf\u00ede en el emisor del certificado y as\u00ed le d\u00e9 validez a la firma digital.<\/p>\n<\/section>\n<p>En el siguiente enlace tienes una gu\u00eda con los pasos a seguir: <a href=\"https:\/\/www.viafirma.com\/es\/faqs\/gestion-de-certificados-de-confianza-en-adobe-reader\/\">Gesti\u00f3n de certificados de confianza en Adobe Reader.<\/a><\/p>\n<p>&nbsp;<\/p>\n","protected":false},"featured_media":0,"template":"","meta":{"_acf_changed":false,"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"default","adv-header-id-meta":"","stick-header-meta":"default","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"set","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"categories":[72],"class_list":["post-30271","faq","type-faq","status-publish","hentry","category-developers"],"acf":[],"_links":{"self":[{"href":"https:\/\/www.viafirma.com\/es\/wp-json\/wp\/v2\/faq\/30271","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.viafirma.com\/es\/wp-json\/wp\/v2\/faq"}],"about":[{"href":"https:\/\/www.viafirma.com\/es\/wp-json\/wp\/v2\/types\/faq"}],"version-history":[{"count":0,"href":"https:\/\/www.viafirma.com\/es\/wp-json\/wp\/v2\/faq\/30271\/revisions"}],"wp:attachment":[{"href":"https:\/\/www.viafirma.com\/es\/wp-json\/wp\/v2\/media?parent=30271"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.viafirma.com\/es\/wp-json\/wp\/v2\/categories?post=30271"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}