{"id":30276,"date":"2021-05-19T12:13:48","date_gmt":"2021-05-19T10:13:48","guid":{"rendered":"https:\/\/www.viafirma.com\/?post_type=faq&#038;p=30276"},"modified":"2024-11-06T10:49:42","modified_gmt":"2024-11-06T09:49:42","slug":"gestion-de-certificados-de-confianza-en-adobe-reader","status":"publish","type":"faq","link":"https:\/\/www.viafirma.com\/es\/faqs\/gestion-de-certificados-de-confianza-en-adobe-reader\/","title":{"rendered":"Gesti\u00f3n de certificados de confianza en Adobe Reader"},"content":{"rendered":"<p>Saber <strong>c\u00f3mo instalar certificados de confianza en Adobe Reader<\/strong> es fundamental para evitar errores que nos impidan firmar un documento utilizando esta herramienta.<\/p>\n<p>Una situaci\u00f3n muy com\u00fan al <a href=\"https:\/\/www.viafirma.com\/es\/como-firmar-pdf-digitalmente\/\" target=\"_blank\" rel=\"noreferrer noopener\">firmar PDF con certificado digital<\/a> en Adobe Reader es que este nos indique <em>\u201cLa validez de la certificaci\u00f3n del documento es DESCONOCIDA. No se puede verificar el autor\u201d<\/em>, visible en el Panel de firma y en los sellos de firma (si existen). Esto sucede porque <strong>Adobe Reader no reconoce como emisor de confianza al Prestador de Servicios Cualificado<\/strong> (PSC, conocido anteriormente como Autoridad de Certificaci\u00f3n, CA)\u00a0que emiti\u00f3 el certificado (por ejemplo\u00a0FNMT, Camerfirma, Firmaprofesional, AVANSI\u2026).<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"wp-image-30277 aligncenter\" src=\"https:\/\/www.viafirma.com\/wp-content\/uploads\/2023\/11\/Error-validez-de-certificacion-1024x551.jpg.webp\" alt=\"\" width=\"700\" height=\"377\" srcset=\"https:\/\/www.viafirma.com\/wp-content\/uploads\/2023\/11\/Error-validez-de-certificacion-1024x551.jpg.webp 1024w, https:\/\/www.viafirma.com\/wp-content\/uploads\/2023\/11\/Error-validez-de-certificacion-1024x551.jpg-300x161.webp 300w, https:\/\/www.viafirma.com\/wp-content\/uploads\/2023\/11\/Error-validez-de-certificacion-1024x551.jpg-768x413.webp 768w\" sizes=\"auto, (max-width: 700px) 100vw, 700px\" \/><\/p>\n<p>Para solucionarlo, configuraremos Adobe Reader para que conf\u00ede en el emisor del certificado o, lo que es lo mismo, lo a\u00f1adimos a los <strong>certificados de confianza<\/strong>. Pulsamos bot\u00f3n derecho del rat\u00f3n sobre la firma que da problemas y seleccionamos \u201cMostrar propiedades de firma\u201d.<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-30279\" src=\"https:\/\/www.viafirma.com\/wp-content\/uploads\/2023\/11\/Mostrar-propiedades-de-firma-1024x623.jpg.webp\" alt=\"\" width=\"700\" height=\"426\" srcset=\"https:\/\/www.viafirma.com\/wp-content\/uploads\/2023\/11\/Mostrar-propiedades-de-firma-1024x623.jpg.webp 1024w, https:\/\/www.viafirma.com\/wp-content\/uploads\/2023\/11\/Mostrar-propiedades-de-firma-1024x623.jpg-300x183.webp 300w, https:\/\/www.viafirma.com\/wp-content\/uploads\/2023\/11\/Mostrar-propiedades-de-firma-1024x623.jpg-768x467.webp 768w\" sizes=\"auto, (max-width: 700px) 100vw, 700px\" \/><\/p>\n<p>Se abre una ventana con las <strong>\u00abPropiedades de la firma\u00a0electr\u00f3nica\u00bb<\/strong> del PDF. Vemos que sale el detalle de la informaci\u00f3n de firma. Pulsamos en el bot\u00f3n\u00a0<strong>\u201cMostrar certificado del firmante\u201d<\/strong>.<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-30281 size-full\" src=\"https:\/\/www.viafirma.com\/wp-content\/uploads\/2023\/11\/Mostrar-certificado-de-firmante.jpg.webp\" alt=\"\" width=\"567\" height=\"593\" srcset=\"https:\/\/www.viafirma.com\/wp-content\/uploads\/2023\/11\/Mostrar-certificado-de-firmante.jpg.webp 567w, https:\/\/www.viafirma.com\/wp-content\/uploads\/2023\/11\/Mostrar-certificado-de-firmante.jpg-287x300.webp 287w\" sizes=\"auto, (max-width: 567px) 100vw, 567px\" \/><\/p>\n<p>A continuaci\u00f3n, se abre el<strong> Visor de certificados<\/strong>. Vemos el emisor del certificado (en este caso <em>Firmaprofesional<\/em>) y el detalle del certificado.<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-30283 size-full\" src=\"https:\/\/www.viafirma.com\/wp-content\/uploads\/2023\/11\/Autoridad-emisora-del-certificado.jpg.webp\" alt=\"\" width=\"708\" height=\"755\" srcset=\"https:\/\/www.viafirma.com\/wp-content\/uploads\/2023\/11\/Autoridad-emisora-del-certificado.jpg.webp 708w, https:\/\/www.viafirma.com\/wp-content\/uploads\/2023\/11\/Autoridad-emisora-del-certificado.jpg-281x300.webp 281w\" sizes=\"auto, (max-width: 708px) 100vw, 708px\" \/><\/p>\n<p>A continuaci\u00f3n, abrimos la pesta\u00f1a <strong>\u00abConfianza\u00bb<\/strong>, donde vemos que\u00a0<em>\u00abEste certificado no es de confianza\u00bb<\/em> (este es el origen del problema). Pulsamos en \u00ab<strong>Agregar a certificados de confianza\u00bb<\/strong>.<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-30285 size-full\" src=\"https:\/\/www.viafirma.com\/wp-content\/uploads\/2023\/11\/Este-certificado-no-es-de-confianza_agregar-certificados-de-confianza.jpg.webp\" alt=\"\" width=\"708\" height=\"755\" srcset=\"https:\/\/www.viafirma.com\/wp-content\/uploads\/2023\/11\/Este-certificado-no-es-de-confianza_agregar-certificados-de-confianza.jpg.webp 708w, https:\/\/www.viafirma.com\/wp-content\/uploads\/2023\/11\/Este-certificado-no-es-de-confianza_agregar-certificados-de-confianza.jpg-281x300.webp 281w\" sizes=\"auto, (max-width: 708px) 100vw, 708px\" \/><\/p>\n<p>Es posible que Adobe Acrobat nos muestre un mensaje de alerta despu\u00e9s de pulsar el bot\u00f3n anterior. Procedemos a pulsar en\u00a0\u201c<strong>Aceptar<\/strong>\u00ab.<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-30287 size-full\" src=\"https:\/\/www.viafirma.com\/wp-content\/uploads\/2023\/11\/Alerta_aceptar.jpg.webp\" alt=\"\" width=\"517\" height=\"211\" srcset=\"https:\/\/www.viafirma.com\/wp-content\/uploads\/2023\/11\/Alerta_aceptar.jpg.webp 517w, https:\/\/www.viafirma.com\/wp-content\/uploads\/2023\/11\/Alerta_aceptar.jpg-300x122.webp 300w\" sizes=\"auto, (max-width: 517px) 100vw, 517px\" \/><\/p>\n<p>Se nos abre la ventana de importaci\u00f3n de configuraci\u00f3n de contactos. Por defecto, est\u00e1 seleccionada una opci\u00f3n, dentro de\u00a0\u201c<strong>Confianza<\/strong>\u201d, que dice\u00a0\u201c<strong>Utilizar este certificado como ra\u00edz de confianza<\/strong>\u201d\u00a0(en otras versiones el mensaje era distinto). Dejamos seleccionada esta opci\u00f3n (o la seleccionamos si no lo est\u00e1) y\u00a0pulsamos en \u00ab<strong>Aceptar<\/strong>\u00bb sucesivamente en las ventanas que nos vayan saliendo.<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-30289 size-full\" src=\"https:\/\/www.viafirma.com\/wp-content\/uploads\/2023\/11\/Utilizar-certificado-como-raiz-de-confianza.jpg.webp\" alt=\"\" width=\"590\" height=\"704\" srcset=\"https:\/\/www.viafirma.com\/wp-content\/uploads\/2023\/11\/Utilizar-certificado-como-raiz-de-confianza.jpg.webp 590w, https:\/\/www.viafirma.com\/wp-content\/uploads\/2023\/11\/Utilizar-certificado-como-raiz-de-confianza.jpg-251x300.webp 251w\" sizes=\"auto, (max-width: 590px) 100vw, 590px\" \/><\/p>\n<p>Volvemos de nuevo a la ventana con las Propiedades de la firma. En la parte de abajo hay un bot\u00f3n que pone <strong>\u201cValidar firma\u201d<\/strong>. Lo pulsamos.<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-30291 size-full\" src=\"https:\/\/www.viafirma.com\/wp-content\/uploads\/2023\/11\/Validar-firma.jpg.webp\" alt=\"\" width=\"567\" height=\"593\" srcset=\"https:\/\/www.viafirma.com\/wp-content\/uploads\/2023\/11\/Validar-firma.jpg.webp 567w, https:\/\/www.viafirma.com\/wp-content\/uploads\/2023\/11\/Validar-firma.jpg-287x300.webp 287w\" sizes=\"auto, (max-width: 567px) 100vw, 567px\" \/><\/p>\n<p>\u00a1Perfecto! <strong>Adobe Reader ya dice que la firma es v\u00e1lida<\/strong> porque ya reconoce todos los certificados del emisor de confianza. Esta operaci\u00f3n debemos hacerla con todos los Prestadores de Servicios Cualificados emisores de certificados que vayamos a utilizar.<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-30293 size-full\" src=\"https:\/\/www.viafirma.com\/wp-content\/uploads\/2023\/11\/Certificacion-de-documento-valida-1.jpg.webp\" alt=\"\" width=\"567\" height=\"593\" srcset=\"https:\/\/www.viafirma.com\/wp-content\/uploads\/2023\/11\/Certificacion-de-documento-valida-1.jpg.webp 567w, https:\/\/www.viafirma.com\/wp-content\/uploads\/2023\/11\/Certificacion-de-documento-valida-1.jpg-287x300.webp 287w\" sizes=\"auto, (max-width: 567px) 100vw, 567px\" \/><\/p>\n","protected":false},"featured_media":0,"template":"","meta":{"_acf_changed":false,"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"default","adv-header-id-meta":"","stick-header-meta":"default","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"set","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"categories":[75],"class_list":["post-30276","faq","type-faq","status-publish","hentry","category-generales"],"acf":[],"_links":{"self":[{"href":"https:\/\/www.viafirma.com\/es\/wp-json\/wp\/v2\/faq\/30276","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.viafirma.com\/es\/wp-json\/wp\/v2\/faq"}],"about":[{"href":"https:\/\/www.viafirma.com\/es\/wp-json\/wp\/v2\/types\/faq"}],"version-history":[{"count":0,"href":"https:\/\/www.viafirma.com\/es\/wp-json\/wp\/v2\/faq\/30276\/revisions"}],"wp:attachment":[{"href":"https:\/\/www.viafirma.com\/es\/wp-json\/wp\/v2\/media?parent=30276"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.viafirma.com\/es\/wp-json\/wp\/v2\/categories?post=30276"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}