{"id":30820,"date":"2019-08-19T12:00:00","date_gmt":"2019-08-19T10:00:00","guid":{"rendered":"https:\/\/www.viafirma.com\/?post_type=faq&#038;p=30820"},"modified":"2025-08-19T11:26:55","modified_gmt":"2025-08-19T09:26:55","slug":"guia-de-uso-offline","status":"publish","type":"faq","link":"https:\/\/www.viafirma.com\/es\/faqs\/guia-de-uso-offline\/","title":{"rendered":"Gu\u00eda de uso offline"},"content":{"rendered":"<div class=\"wpb-content-wrapper\"><p>[vc_row][vc_column][vc_column_text css=\u00bb\u00bb]<\/p>\r\n<p>Desde la aplicaci\u00f3n de\u00a0<a href=\"https:\/\/www.viafirma.com\/es\/documents\/\">Viafirma Documents<\/a> es posible generar los documentos y gestionar los procesos de firma incluso si nuestro dispositivo se encuentra sin conexi\u00f3n a internet. El usuario solo deber\u00e1 haber hecho login al menos una vez con conexi\u00f3n a internet para poder operar de esta forma.<\/p>\r\n\r\n<p>&nbsp;<\/p>\r\n\r\n<h3 class=\"wp-block-heading\">Generaci\u00f3n offline del documento a partir de plantillas<\/h3>\r\n\r\n<p><strong>Plantillas basadas en PDF<\/strong><\/p>\r\n\r\n<p>Si tus plantillas est\u00e1n basadas en PDF con la App podr\u00e1s generar los documentos a partir de formularios con modo offline.<\/p>\r\n\r\n<p><strong>Plantillas basadas en DOCX y ODT<\/strong><\/p>\r\n\r\n<p>En este caso no estar\u00e1 disponible el modo offline, pero permitir\u00e1 completar formularios y guardarlos como borradores.<\/p>\r\n\r\n<p>&nbsp;<\/p>\r\n\r\n<figure class=\"wp-block-image aligncenter size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"940\" height=\"717\" class=\"wp-image-30821\" src=\"https:\/\/www.viafirma.com\/wp-content\/uploads\/2023\/11\/offline_mode_01.png.webp\" alt=\"\" srcset=\"https:\/\/www.viafirma.com\/wp-content\/uploads\/2023\/11\/offline_mode_01.png.webp 940w, https:\/\/www.viafirma.com\/wp-content\/uploads\/2023\/11\/offline_mode_01.png-300x229.webp 300w, https:\/\/www.viafirma.com\/wp-content\/uploads\/2023\/11\/offline_mode_01.png-768x586.webp 768w\" sizes=\"auto, (max-width: 940px) 100vw, 940px\" \/><\/figure>\r\n\r\n<p>Una vez generado el documento, lo tendremos disponible en la Bandeja de Entrada y podremos recoger las evidencias.<\/p>\r\n\r\n<p><strong>Documentos recibidos online y\u00a0 gestionados en modo offline<\/strong><\/p>\r\n<p>De igual forma, aquellos documentos recibidos en modo online podr\u00e1n ser gestionados en modo offline.<\/p>\r\n\r\n<p>&nbsp;<\/p>\r\n\r\n<figure class=\"wp-block-image aligncenter size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"939\" height=\"717\" class=\"wp-image-30823\" src=\"https:\/\/www.viafirma.com\/wp-content\/uploads\/2023\/11\/offline_mode_02.png.webp\" alt=\"\" srcset=\"https:\/\/www.viafirma.com\/wp-content\/uploads\/2023\/11\/offline_mode_02.png.webp 939w, https:\/\/www.viafirma.com\/wp-content\/uploads\/2023\/11\/offline_mode_02.png-300x229.webp 300w, https:\/\/www.viafirma.com\/wp-content\/uploads\/2023\/11\/offline_mode_02.png-768x586.webp 768w\" sizes=\"auto, (max-width: 939px) 100vw, 939px\" \/><\/figure>\r\n\r\n<p>[1] En el caso de que el documento contenga pol\u00edticas con evidencias obligatorias que requieran conexi\u00f3n a internet se mostrar\u00e1 un mensaje al usuario indicando la incompatibilidad con el modo offline. Este tipo de evidencias pueden ser OTP SMS, OTP Mail o Verificaciones de Identidad contra servicios externos.<\/p>\r\n\r\n<p>&nbsp;<\/p>\r\n\r\n<h3 class=\"wp-block-heading\">Gesti\u00f3n offline del documento<\/h3>\r\n\r\n<p>Una vez recogidas las evidencias, el documento permanecer\u00e1 en la bandeja pendiente de enviar. Al recuperar la conexi\u00f3n el sistema autom\u00e1ticamente lo detectar\u00e1 y enviar\u00e1 al backend para completar las tareas desatendidas (firma con certificado, sello de tiempo). En ese momento remitir\u00e1 el documento final al dispositivo m\u00f3vil.<\/p>\r\n\r\n<p>&nbsp;<\/p>\r\n\r\n<figure class=\"wp-block-image aligncenter size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"945\" height=\"721\" class=\"wp-image-30825\" src=\"https:\/\/www.viafirma.com\/wp-content\/uploads\/2023\/11\/offline_mode_03.png.webp\" alt=\"\" srcset=\"https:\/\/www.viafirma.com\/wp-content\/uploads\/2023\/11\/offline_mode_03.png.webp 945w, https:\/\/www.viafirma.com\/wp-content\/uploads\/2023\/11\/offline_mode_03.png-300x229.webp 300w, https:\/\/www.viafirma.com\/wp-content\/uploads\/2023\/11\/offline_mode_03.png-768x586.webp 768w\" sizes=\"auto, (max-width: 945px) 100vw, 945px\" \/><\/figure>\r\n\r\n<p>&nbsp;<\/p>\r\n\r\n<h3 class=\"wp-block-heading\">Login offline<\/h3>\r\n\r\n<p>Es posible hacer login en la app sin conexi\u00f3n a internet. Esto ser\u00e1 posible siempre que el usuario haya podido hacer login con internet en alguna ocasi\u00f3n desde ese mismo dispositivo m\u00f3vil.<\/p>\r\n\r\n<p>Si la app es utilizada por varios usuarios, de igual forma se permitir\u00e1 el login offline a todos ellos, manteniendo el mismo criterio mencionado anteriormente, es decir, cada usuario debe haber hecho login con internet en alguna ocasi\u00f3n en ese mismo dispositivo m\u00f3vil.<\/p>\r\n\r\n<p>&nbsp;<\/p>\r\n<p>[\/vc_column_text][\/vc_column][\/vc_row]<\/p><\/div>","protected":false},"featured_media":0,"template":"","meta":{"_acf_changed":false,"site-sidebar-layout":"default","site-content-layout":"plain-container","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"default","adv-header-id-meta":"","stick-header-meta":"default","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"set","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"categories":[75],"class_list":["post-30820","faq","type-faq","status-publish","hentry","category-generales"],"acf":[],"_links":{"self":[{"href":"https:\/\/www.viafirma.com\/es\/wp-json\/wp\/v2\/faq\/30820","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.viafirma.com\/es\/wp-json\/wp\/v2\/faq"}],"about":[{"href":"https:\/\/www.viafirma.com\/es\/wp-json\/wp\/v2\/types\/faq"}],"version-history":[{"count":0,"href":"https:\/\/www.viafirma.com\/es\/wp-json\/wp\/v2\/faq\/30820\/revisions"}],"wp:attachment":[{"href":"https:\/\/www.viafirma.com\/es\/wp-json\/wp\/v2\/media?parent=30820"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.viafirma.com\/es\/wp-json\/wp\/v2\/categories?post=30820"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}