Offline user guide

Viafirma Documents app allows to create documents and manage the signing process even if our device is in offline mode. To use this feature, the user must first log in online

Offline document creation from templates

Templates based on PDF

If your templates are based on PDF, the App allows you to create documents with forms in offline mode.

Templates based on Docx and odt

In this case the offline mode isn’t available, but it will allow to complete forms and save them as drafts

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Once the document is created, we will have it available in our inbox and we can collect the evidence.

Equally, all received documents in online mode can be managed in offline mode

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[1] In the event that the document contains policies with mandatory evidence requiring internet connection, a message will be displayed to the user indicating the incompatibility with the offline mode. This type of evidence can be OTP SMS, OTP Mail or Checkboxes against external services.

Offline document management

Once the evidence is collected, the document will remain in the inbox pending to be sent. Once the connection is restored the system will automatically detect it and send it to the backend to complete unattended tasks (digital certificate signature, or time stamps). It will then forward the final document to the mobile device.

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