The procedure for requesting a cloud certificate is the same as for requesting an electronic certificate for download, The difference between the two is based on where we store the certificate and the usability and security advantages that storage on a secure server offers.
When generating a digital certificate in the cloud it is hosted on a secure server (HSM), and the user accesses it when he wants to authenticate or sign a document digitally, prior authentication of his identity in a robust way.
If the certificate issuer generates it directly within the secure server, it is never in the hands of the owner or will need an installation on any device, it will simply access it whenever it is necessary to use it.