Locked user – Certificate centralization tool

The security policy of our certificate management tool is configured to control the number of attempts a user can use to login.

Therefore, if you do not remember your password, the user can be blocked.

Usuario bloqueado - Herramienta de centralización de certificados



How can I unlock my user?

Through the Locked User? link, the user can be unlocked by following the following steps:

1 – We indicate the user to unlock

Usuario a desbloquear - Herramienta de centralización de certificados


2 – If the data is correct the tool will send an email to the account indicated.

Correo para desbloquear usuario - Herramienta de centralización de certificados

Once unlocked it will take you back to the login screen and you can try again to access the tool.

What can I do if I don’t remember my password?


If you don’t remember your password you can use the option Forgot your password? and follow the steps so the tool will guide you.





    The best electronic signature solution for your business

    Scroll to Top