FAQQuestions and answers related to our products, digital signature, electronic signature and digital identity.GeneralIn case the signature is captured on a Tablet, is the system compatible with any type of tablet available on the market?Is remote biometric signature possible?Does the system provide any custody mechanism for signed documents?Can the platform and emails be customized with our corporate logo and colors?Is it possible to customize the sender to show our company name?Ver los 17 artículosDevelopersWhat is an Applet?Advanced electronic signature PAdES PDFElectronic Signature formatsWhen opening a signed PDF document, Adobe Acrobat Reader prompts ”At least one signature has problems”What does it mean? How can I fix it?Which certificate has been used to sign the Viafirma Applet or JNLP?Ver los 10 artículosLegality and securityWhat can I do in the event of a signature repudiation?Are you a qualified and trusted service provider?Does Viafirma have legal validation in foreign countries?Where are Viafirma’s servers located? (RGPD)Is there any document that proves the validity of the signed document (Audit Trail)?Ver los 6 artículosElectronic certificatesWhat does OCSP and CRL mean?How to install a digital certificate on AndroidWhat X.509 standard certificate file extensions exist?Installing a digital certificate on LinuxHow to Install digital certificate on iPhone and iPadIntegrationsDo you take care of the integration with third-party tools?Does our tool have an API for integrations?Which is our implementation time?How to connect Viafirma in ZapierSales and invoicingAre all the functionalities of the tool available in any plan that is contracted?Is the use of your solution’s API free of charge or is there a cost to use it?Can we have access so we can see the tool so we can do some testing?How many users are allowed per software contract and are there any extra charges for users?How does the signature request tally work?Viafirma DocumentsAttachment moduleQuick guide Signing with digital certificateData protection settingsFortress configurationServer signatureVer los 27 artículosViafirma InboxDo you need to send signature requests to users outside your organisation?Do you need a signature request to start on a certain date?Can I activate reminders?Can I associate a user to a request without the user being part of the signature flow?Can I see the documents in the list of applications without having to go into the details?Ver los 7 artículosUsers managementViafirma FortressHow to enroll and generate a new OTP tokenCan I assign the use of my certificate?How does a certificate get generated in the cloud?Can I request certificates directly from Viafirma Fortress?Can I import a certificate into Fortress?Ver los 15 artículos