How to use the remote signature in your business processes

What does it mean to sign a document remotely? How can it benefit different types of companies? How does Viafirma contribute to this electronic authentication method? Let us bring you the key elements of the remote signature and its relation with the digital business process.

Among the benefits of the digital signature, we highlight the possibility of signing regardless of the location, where both businesses and individuals can take advantage of this method. In this article we will discuss some of the possible use case scenarios, as well as how we can can contribute to the process.

What is the remote signature?

When we refer to electronically signing documents remotely, we basically mean the possibility of signing anywhere, where signatories do not need to be physically present at the same place.

The remote signature allows us to streamline business processes that were hard to do so in the past. In addition, it has a wide range of applications, as the remote signature can be used at all business levels.

Executives who are constantly travelling, employees who often work from home, customers, partners, suppliers, managers of outsourced services, or anyone involved in the signing process who may have some difficulty travelling are examples of potential users that could take advantage of remote signatures

Use case scenarios of the remote signature

As mentioned, the remote signature can be used in multiple case scenarios. Here are some examples:

  • Car rental companies
  • Purchase of vehicles
  • Informed consent in online medical consultations
  • E-commerce

Contract renewal in car rental companies

Leasing means a long-term agreement to rent a vehicle, either for personal or professional purposes. These are monthly payments previously stipulated by the leasing company during the contracted period time.

Car leasing provides several advantages that attract many individuals and companies. 

For instance, renting may include tune ups, repairs, insurance, roadside assistance or a legal service for claiming fines.

In Spain, according to Asociación Española de Renting de Vehículos (AER), at the end of February 2020 21.42% of registrations were leasing vehicles, so this is a market to be considered.

In the event that a user of a leasing vehicle is happy with the service and decides to renew it, they can skip paying a visit to the leasing company’s office, eSigning remotely the renewal contract.

Signing informed consents in online appointments.

New technologies have been a major breakthrough for the health sector, shaping what is known as e-Health. Proof of this are advancements in monitoring remotely vital signs thanks to wereable devices, medical histories, electronic recipes, online medical advice, etc.

Both in the public and private sector, informed consent must be signed prior to any medical care. The General Data Protection Regulation makes its features very clear, which states that the consent must be:

  • Available: The informer has control over it
  • Specific: The aim of this data processing is perfectly defined and cannot be altered afterwards
  • Granular: Each purpose will require a consent option
  • Creditable: Details can be verified later

Whether we want to read the consent quietly, or avoid a visit to the health centre, the remote signature will be our ally in these situations.

Remote signature of an informed consent
Remote signature of an informed consent
Remote signature of an informed consent

Purchase of vehicles

Going back to the automotive world, the purchase of a motor vehicle at a dealership can also be an opportunity to use the remote signature.

In fact, the data collected by the Spanish car dealer association FACONAUTO tells us that a total of 1,258,260 cars were registered in 2019, a fall of 4.78% compared to the previous year.

What role can a digital signature play in the world of automotive purchasing? When purchasing a vehicle, most buyers choose to finance the purchase over terms that suit their purchasing power; when this method is used, the last payment is usually higher and to refinance it, it is necessary to go to the dealership to sign.

Thanks to the remote signature, we can sign from home or wherever we want without the need to be present in the dealership.

E-commerce

An increasing number of people are opting to make purchases both from home or from any location in the world. This is shown in the data provided by Comisión Nacional de los Mercados y la Competencia, CNMC. According to this analysis, during the second quarter of 2019, e-commerce turnover increased by nearly 30% compared to the same period in 2018.

The fact of having an online store means that managers may need to sign remotely to simplify operations such as signing contracts with manufacturers and wholesalers, warehouse documents or Administrative procedures.

Remote signature ecommerce

How can Viafirma help you? 

Viafirma offers to those who want to benefit from the remote signature a set of tools for its creation and management. It also allows the possibility of creating documents to be signed, notifications both by email or SMS and the later tracking and management of the signing process through a simple, agile and intuitive process.

To sign, you can use all types of legally recognized signatures in the European area and in most international markets (simple, advanced, qualified signature). You can add all sorts of signature evidence, create signature workflows, send mass documentation to be signed, and a long list of other options intended for 100% remote processes. And, of course, adhering to GDPR standards.

The remote signature is indeed a valuable contribution to digital business transformation. In this article we have discussed some use case scenarios, but the list of business models that could take advantage of this solution goes on. 

If you believe your company can take advantage of this identification method, please do not hesitate to contact us, as we will provide you with all the information you need.

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