What external devices does Viafirma Documents support?
Viafirma is compatible with any iOS and Android device, both...
What external devices does Viafirma Documents support? Read More »
Frequently Asked Questions (FAQs)
Find answers to the most common questions we are asked, categorized by subject. Find answers about the legality of our products, their operation, integrations or generalities.
Can I assign the use of my certificate?
At Viafirma we have tools for the management of electronic...
How does a certificate get generated on the cloud?
The procedure for requesting a cloud certificate is the same...
How does a certificate get generated on the cloud? Read More »
Can I request certificates directly from Viafirma Fortress?
Yes, you can request your certificates without leaving the platform...
Can I request certificates directly from Viafirma Fortress? Read More »
Can I delegate the use of my certificate?
One of the great advantages of our certificate management tool...
Do you need to send signature requests to users outside your organisation?
When the document must be signed by an external user,...
Do you need to send signature requests to users outside your organisation? Read More »
Do you need a signature request to start on a certain date?
Attach a start date to the request:...
Do you need a signature request to start on a certain date? Read More »
Can I associate a user to a request without the user being part of the signature flow?
Use internal communication! These users will receive a notification when...
Can I associate a user to a request without the user being part of the signature flow? Read More »
Can I see the documents in the list of applications without having to go into the details?
You can activate this option in the general settings. Show...
Can I add additional information to signature requests in the form of form fields?
Create request metadata and you will be able to...
Can I add additional information to signature requests in the form of form fields? Read More »
Can I customize the text of the system emails?
You can do it from the “Notifications” menu. You can...