Frequently Asked Questions (FAQs)
Find answers to the most common questions we are asked, categorized by subject. Find answers about the legality of our products, their operation, integrations or generalities.
Updated in March 2024 The law that regulates electronic signatures...
Electronic signature in other countries
The use of electronic signature mechanisms is legally recognized in...
Electronic signature in Mexico
The normative framework that regulates electronic signatures in Mexico...
Electronic signature in Brazil
Updated in September 2023 Electronic signatures in Brazil are regulated...
Electronic signature in the United States
Updated in November 2023 Electronic signature types with Viafirma...
How does Viafirma’s electronic signature work in mobility?
Today, electronic signatures are used in all types of industries,...
How does Viafirma’s electronic signature work in mobility? Read More »
CSP, KSP and PKCS#11 modules used by Fortress
CSP (Cryptographic Service Provider)
Officially deprecated by...
What documents are generated when a PDF signature is completed?
When signing in PDF, in all cases, a signature...
What documents are generated when a PDF signature is completed? Read More »
Is it possible to use the digital signature without a certificate?
Of course, the digital signature without certificate can be used,...
Is it possible to use the digital signature without a certificate? Read More »
Centralized certificate does not work in Fortress
If when you enter in any web with Viafirma Fortress...
Centralized certificate does not work in Fortress Read More »
What is the regulatory framework in Spain for the Electronic Signature?
Documentation related to the regulatory framework in Spain for the...
What is the regulatory framework in Spain for the Electronic Signature? Read More »
Do I have to install a driver for GEMPLUS smart card readers (DNIe) on MAC?
No installation required! As with the C3PO readers, the necessary...
Do I have to install a driver for GEMPLUS smart card readers (DNIe) on MAC? Read More »
How to obtain my digital certificate?
Our company develops software for companies and institutions to manage...
Exporting certificates and private keys on Firefox
To export personal certificates on Firefox 2.x or higher just...
Exporting certificates and private keys on Firefox Read More »