Does the PDF alter the receipt or timestamp?
The signature receipt, also known as stamper, stamp or CSV (secure verification code), does NOT modify the content of the…
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General
Contents related to electronic signature and digital certificates.
Support channel access guide
Registration in the support channel To access the support channel, you must request access to…
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In case the signature is captured on a Tablet, is the system compatible with any type of tablet available on the market?
Viafirma is supported by most modern iOS and Android devices, both tablets and smartphones. However, if you need to capture…
Is remote biometric signature possible?
Viafirma provides various options for signing documents, including the capture of biometric data of the signatories. However, to collect biometrics…
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Is it possible to send mass mailings of documents to be signed with customized fields?
With Viafirma you can massively send documents to sign with customized fields. You can define customized fields in the documents…
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Is it possible to send mass mailings of documents to be signed?
With Viafirma you can massively send documents to sign, that is to say, send one or several documents in a…
Is it possible to send mass mailings of documents to be signed? Read More »
Does the system provide any custody mechanism for signed documents?
Our electronic signature tool (Viafirma Documents) has custody mechanisms for signed documents. Our solution offers secure and long term storage…
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Can the platform and emails be customized with our corporate logo and colors?
All Viafirma solutions are customizable to the corporate image of each client. This includes the possibility to customize the platform…
Can the platform and emails be customized with our corporate logo and colors? Read More »
Is it possible to customize the sender to show our company name?
All Viafirma’s solutions are customizable and adaptable to the corporate image of each client. This includes the possibility to customize…
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Does a customer have to be registered on the platform in order to receive the signature request?
To receive a signature request through Viafirma, the signer does not need to be registered in the platform. The signature…
Can signers receive the signed document to their email?
Our electronic signature solution offers the option of setting one or more e-mail addresses to send the signed documents to….
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What is a signature request?
A signature request refers to the action of sending one or more documents to one or more persons for…
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Types of electronic signature
At Viafirma, we specialise in the various types of electronic signatures and their variants. We ensure that every signed document…
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Managing trusted certificates in Adobe Reader
Knowing how to install trusted certificates in Adobe Reader is essential to avoid errors that prevent us from signing a…
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What is a Certificate Authority?
A Certificate Authority (CA) is a trusted entity responsible for issuing and revoking digital certificates used in electronic signature processes….
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What are digital certificates?
Definition and types Digital certificates are digital documents through which a trusted third party (Certification Authority or Trust Service Provider)…
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What are the differences between server and client signature?
Depending on the location where the electronic signature is carried out, it is usually differentiated as server-side signature and client-side…
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Exporting a certificate with or without a private key
Do you know the difference between exporting a certificate with or without a private key? When exporting a digital certificate,…
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