Is the use of your solution’s API free of charge or is there a cost to use it?
The use of the API, including access to REST services...
Is the use of your solution’s API free of charge or is there a cost to use it? Read More »
Frequently Asked Questions (FAQs)
Find answers to the most common questions we are asked, categorized by subject. Find answers about the legality of our products, their operation, integrations or generalities.
Can we have access so we can see the tool so we can do some testing?
To access our demo version and be able to test...
Can we have access so we can see the tool so we can do some testing? Read More »
How many users are allowed per software contract and are there any extra charges for users?
Regarding the contracting of our Viafirma Documents software, there is...
What is a signature request?
A signature request refers to the action of sending...
What is a signature request? Read More »
How does the signature request tally work?
Two elements must be taken into account when posting a...
How does the signature request tally work? Read More »
How does the signatory receive the signature request?
Signatories can receive signature requests through a variety of...
How does the signatory receive the signature request? Read More »
Types of electronic signature
In Viafirma we are specialists in the different types of...
Types of electronic signature Read More »
Automatic shipping after completion
This feature allows the last step on the signature page...
Automatic shipping after completion Read More »
Electronic signature in Paraguay
Updated December 2023 Types of electronic signature with Viafirmaa All...
Electronic signature in Paraguay Read More »
Electronic signature in Peru
Updated in December 2023 The electronic signature must guarantee the...
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Electronic signature in Guatemala
Updated October 2023 The electronic signature must guarantee the authenticity,...
Electronic signature in Guatemala Read More »
Managing trusted certificates in Adobe Reader
Knowing how to install trusted certificates in Adobe Reader is...
Managing trusted certificates in Adobe Reader Read More »
What is a Certificate Authority?
A Certificate Authority (CA) is a trusted entity responsible for...
What is a Certificate Authority? Read More »
Centralized signature procedures
Having centralized certificates allows you to incorporate the cloud signature...
Centralized signature procedures Read More »
Application blocked by Java security.
There are occasions in which we can find this message...
Application blocked by Java security. Read More »
What is a long-lived signature?
The long-lived signature is an electronic signature that is valid...
What is a long-lived signature? Read More »
Where is the electronic signature created when I use a digital certificate?
Are you wondering where the electronic signature is created? When...
Where is the electronic signature created when I use a digital certificate? Read More »
Is it mandatory to share my location when signing?
Many users wonder if it is mandatory to share the...
Is it mandatory to share my location when signing? Read More »