Error 100 – The certificate has not been validated correctly
There are occasions when using a digital certificate to authenticate...
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Frequently Asked Questions (FAQs)
Find answers to the most common questions we are asked, categorized by subject. Find answers about the legality of our products, their operation, integrations or generalities.
Usage policies for Own Certificates
Policies for Own Certificates The certificates managed in Fortress can...
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“There is at least one signature that presents problems”, how to solve it?
When opening a signed PDF file, Adobe Acrobat Reader may...
“There is at least one signature that presents problems”, how to solve it? Read More »
Viafirma Inbox – Frequent questions
Does Viafirma Inbox allow bulk signing? Yes, Viafirma Inbox allows...
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Does Viafirma Documents allow biometric evidence to be added to the document?
Yes, the solution allows the addition of a series of...
Does Viafirma Documents allow biometric evidence to be added to the document? Read More »
Where are the signed documents stored in Viafirma Documents?
The documents can be stored in the tool itself or...
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Does Viafirma Documents allow integrations with other solutions?
Yes, Viafirma Documents allows the integration with third party backoffices....
Does Viafirma Documents allow integrations with other solutions? Read More »
Does Viafirma Documents allow the use of templates?
Yes, it allows the construction of PDFs from previously designed...
Does Viafirma Documents allow the use of templates? Read More »
Where can I use Viafirma Documents?
Are you wondering where to use Viafirma Documents? This solution...
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What is robust Authentication
Los certificados se asocian a mecanismos de seguridad para controlar...
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Is cloud signature secure?
The signature in the cloud is characterized because the digital...
Is cloud signature secure? Read More »
Website delegation policy error
There are occasions in which, still having our policies well...
Website delegation policy error Read More »
Can I limit the use of certificates with Viafirma Fortress?
One of the functionalities that Viafirma Fortress allows us is...
Can I limit the use of certificates with Viafirma Fortress? Read More »
Electronic signature in Puerto Rico
Updated in September 2023 The current regulation on electronic signature...
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Electronic signature in Dominican Republic
Updated in March 2024 The law that regulates electronic signatures...
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Electronic signature in other countries
The use of electronic signature mechanisms is legally recognized in...
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Electronic signature in Uruguay
Updated in September 2023 Uruguay was the first country...
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Electronic signature in Venezuela
Updated in June 2023 The legal framework for the regulation...
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