FAQ Questions and answers related to our products, digital signature, electronic signature and digital identity. GeneralSupport channel access guideIn case the signature is captured on a Tablet, is the system compatible with any type of tablet available on the market?Is remote biometric signature possible?Is it possible to send mass mailings of documents to be signed with customized fields?Is it possible to send mass mailings of documents to be signed?Ver los 33 artículos Frequently Asked Questions (FAQs) for DevelopersUsing smart card readers (DNIe) on Mac OS X [C3PO, GEMPLUS, BIT4ID].What is an Applet?Advanced electronic signature PAdES PDFElectronic Signature formatsWhen opening a signed PDF document, Adobe Acrobat Reader prompts ”At least one signature has problems”What does it mean? How can I fix it?Ver los 24 artículos Legality and securityElectronic Signature in EuropeElectronic signature in HondurasElectronic signature in El SalvadorElectronic signature in EcuadorElectronic signature in Costa RicaVer los 34 artículos Electronic certificatesRequest digital certificate issued by the DGA to access SIGACan I assign the use of my certificate?How does a certificate get generated on the cloud?What does OCSP and CRL mean?How to install a digital certificate on AndroidVer los 8 artículos Frequently Asked Questions about integrationsDo you take care of the integration with third-party tools?Does our tool have an API for integrations?Which is our implementation time?How to connect Viafirma in Zapier Sales and invoicingAre all the functionalities available in any plan?Is the use of your solution’s API free of charge or is there a cost to use it?Can we have access so we can see the tool so we can do some testing?How many users are allowed per software contract and are there any extra charges for users?How does the signature request tally work? FAQs about Viafirma DocumentsClient SignatureScan PDF417 to fill in your formsWhat external devices does Viafirma Documents support?Is it possible to use Viafirma Documents on mobile phones, tablets or office computers?Is the platform available in languages other than Spanish?Ver los 18 artículos FAQs about Viafirma FortressHow to enroll and generate a new OTP tokenCan I request certificates directly from Viafirma Fortress?Can I import a certificate into Fortress?Can I delegate the use of my certificate?¿Can I have more than one certificated?Ver los 15 artículos