Categories
Questions about digital signatures
Electronic ID card (DNI electrónico in Spanish)- frequent questions
I cannot remember my Electronic ID card PIN. How can I change it or apply for a new one? When applying for an Electronic ID card,...
How to send documents stored in Dropbox as direct download links?
In order to send documents via Dropbox without appearing the preview so that the user has access to a direct download link, we...
FUNDAE Signature and authentication (Fundación Estatal para la Formación en el Empleo)
For any type of incident, we must contact the support service of the entity directly.Here you have some of the FUNDAE customer...
SERGAS – Servizo Galego de Saúde
Please contact the following email to solve any inquiries or incidents on how to use the eSignature on the SERGAS...
App blocked by JAVA security
There are times when we can find this message when using our centralized certificate in fortress. In such cases, Viafirma...
Advanced electronic signature PAdES PDF
Learn more about PAdES PDF format to better understand the validity and integrity of eSignatures on...
XAdES – XML Advanced Electronic Signature
Set of advanced electronic signatures based on XML formats. Unlike an embedded system such as PDF-Signature, it’s designed...
CAdES (CMS Advanced Electronic Signature)
CAdES (CMS Advanced Electronic Signatures) it’s a set of database extensions signed with Cryptographic Message Syntax (CMS)...
Electronic Signature formats
Depending on your specific needs or business scenarios, you may first want to choose between different e-signature format...
What is the difference between exporting a certificate with a private key or without one?
If the digital certificate you are exporting is for personal use, or a backup key, we must export it with a private key. The...
Questions about our products
How to position evidence in a document with Viafirma Documents back end?
The easiest way to do it is through our policy designer. We only need to select the evidence we want to use and drag it where we...
How to register a certificate in Viafirma Documents?
In order to register a new certificate you must consider the following indications: 1.- Login to the platform 2.- Once you are...
Offline user guide
In the Viafirma Documents application it’s possible to generate documents and manage the signing procedures even if our...
Is it mandatory the location of the signature from a web browser?
It’s simply a message displayed by the browsers and not by Viafirma, and the language content will be displayed depending...
Offline user guide
Viafirma Documents app allows to create documents and manage the signing process even if our device is in offline mode. To use...
Viafirma Inbox – Frequent questions
Does Viafirma Inbox allow bulk signing? Yes, Viafirma Inbox allows the user to sign in one go, saving time for managers and...
I cannot run Viafirma Java Desktop in Java
If you’re having trouble running Viafirma Java Desktop on Mac, it’s probably because of some security changes in...
What is the cloud signature or centralized signature?
The cloud signature or centralized signature is a secure authentication solution that improves the usability of the signature. As...
Is the cloud signature safe?
The fact that our certificate isn’t installed on any device it only increases its security. If the certificate is on a...
What is robust Authentication
Certificates are associated with security mechanisms to control their use and are based on different layers of protection:...
Centralized Signature
Having centralized certificates (hosted on a secure access server) allows you to incorporate the centralized signature into your...
What is an authentication factor?
This is a method to confirm a user’s identity using some kind of information they know (password), something they are or...
I cannot run Viafirma Java Desktop in Java
If you’re having trouble running Viafirma Java Desktop on Mac, it’s probably because of some security changes in...
Which certificate has been used to sign the Viafirma Applet or JNLP?
In order to check the certificate used to sign the Viafirma Applet and JNLP the following steps must be taken: 1.- When displayed...
Are you thinking about using eSignatures for you business?
Tell us about your signing process and we will offer you the solution that best suits your needs
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